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The dreaded Merge Error when uploading site

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    The dreaded Merge Error when uploading site

    Hi Folks,

    I'm getting the dreaded "error sending merge request" when trying to upload a site. On the site I get the Internal Server contact the administrator tell them the time etc....

    Test (from Advanced Network Setup) works absolutely fine.

    I've already checked/done:

    1. Permissions. All set to 755 - public_html folder (hosting is with Easyspace who also sell an Actinic 'service' but I have my own Actinic Developer V7), acatalog folder and cgi-bin folder.

    2. Tried deleting the PLs and PMs.

    3. Tried deleting the old*/new*/diff*/blah* blah* blah* files.

    4. Tried deleting all contents of acatalog and cgi-bin folder

    5. Tried the full refresh.

    6. Tried a different script number (2 instead of 1).

    7. Turned off Norton Internet Security.

    The site uploads BUT the scripts don't work and I can't look at Checkout, do a Search, see what's in my basket (even 0 items and 0 value not visible).

    Please help!

    Lucky I'm already bald!

    Cheers,

    Leigh

    #2
    I know you say that you have switched off norton, but in all honesty I never believe that it is off, as so many times have uninstalled it for the problem to be solved (I am not telling you to uninstall - just trying to explain that switched off is not always switched off)...

    I would go into the norton and check that you have Actinic as an excluded application and that it is not to interfere with its operation.

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      #3
      Well, it must be Friday night.

      Don't know (really!) what happened, but I turned Norton back on (enabled it) as it didn't seem to be the issue.

      Just for the hell of it I tried a site refresh and it worked!!

      Done several updates in the last few minutes and it works a treat!

      Weird...

      Cheers,

      Leigh

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