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    #16
    It worked.....

    So it must be Zone Alarm as the problem

    Comment


      #17
      Nice one heathrowsystems.

      All we need to do now is sort out what to do.
      Graham

      ___________________________________

      www.Briggsbits.co.uk
      The online store for Briggs and Stratton spare parts

      Comment


        #18
        I have just had a look at th ZA forum.

        It would appear that there are all sorts of issues with the new 6.5 version download. Here is a typical post:

        "Stick with the last version of 6.1 until the bugfix for 6.5.714 comes out, there are a series of issues that need to be fixed. Its application firewalling has some interesting interactions with various pieces of software."

        It would seem we are going to have to downgrade back to 6.1.
        Graham

        ___________________________________

        www.Briggsbits.co.uk
        The online store for Briggs and Stratton spare parts

        Comment


          #19
          Sorted

          Clean uninstall Zone Alarm(directions below)

          Re-install.

          All will be well.

          DO NOT UPGRADE TO 6.5 version.

          How to clean uninstall Zone Alarm.

          This is from Chad at ZoneLabs technical support today:
          ------------------------------------
          This applies to


          ZoneAlarm (all products) 4.x
          ZoneAlarm (all products) 5.x
          ZoneAlarm (all products) 6.x


          Summary


          I need to uninstall ZA version 4 or later
          OR, I received this message from technical support


          Solution


          In order to perform a clean uninstall of ZoneAlarm, there
          is a new option available (beginning with version 4). Please make
          sure that you have the latest version downloaded already, if you
          plan to reinstall. Now follow the steps below:


          IMPORTANT - If you have a Cisco VPN client installed, you must first
          uninstall the VPN client, then follow the instructions below, and
          reinstall the Cisco VPN client again afterwards. This procedure will
          remove all traces of the TrueVector service, which was incorporated
          by Cisco into the VPN software.


          - If you wish to keep your settings, create a Backup from Overview -
          > Preferences before starting, and then Restore afterwards.
          - Click on Start -> Programs -> Zone Labs
          - RIGHT-click on Uninstall Zone Labs Security, then select Properties
          - Under Target you will see the following line (the actual drive may
          be different on your system):


          "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe"


          Change it to:


          "C:\Program Files\Zone Labs\ZoneAlarm\zauninst.exe" /clean


          (add a space and then the /clean)


          - Click OK to save the new command line.
          - Click on Start -> Programs -> Zone Labs -> Uninstall Zone Labs
          Security
          - Click OK to run the uninstaller, and OK any security alerts that
          pop up.
          - say "Yes when being prompted for the removal of all files.
          - Reboot


          Clear your Temp Directory per the instructions below.


          - Go to Start -> Run
          - Type %temp% and click OK
          - Select all of these files and delete them
          Graham

          ___________________________________

          www.Briggsbits.co.uk
          The online store for Briggs and Stratton spare parts

          Comment


            #20
            I have had the same problems, and have uninstalled ZA as directed - just to let others know that I then had to do a full refresh (Web | Refresh Website) in Actinic before a simple upload worked again.

            Aquazuro - designer stainless steel accessories

            Comment


              #21
              I downloaded a new update from Zone Alarm just now and it works a treat.

              the file i updated is:

              zaSuiteSetup_65_722_000_en.exe

              Have fun all hope we all forget this stupid problem.....

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