NAMESCO cgi issues please read

[nasal69]

Namesco this morning altered all the cgi permissions on the folders to make them "more secure". I am a developer and was by chance looking at one of my sites and found the issue. This stopped shoppers from adding products to the cart and brought up a 301 page.

I rang namesco and they said an email went out this morning to let us know about it - I haven't received it.

Tech support suggested I changed the cgi folder permissions to 750 and this seems to be working for some sites and not others. Does it take time to kick in?

Same old namesco - they never tell you anything, including scheduled down time!!!

[nasal69]

Just so you know they are now stating there is an issue and they are on top of it :

Our systems administrators are currently running a script that will automatically resolve the problems. due to the number of domains we host this will take a few hours to run.

Your website should be back to normal later this afternoon.

Apologies for the inconvenience.

[roger64racing]

Please forgive my ignorance but how do you change the CGI file permissions to 750? Names Co were as helpful as a chocolate teapot. Thanks.

[nasal69]

You need to go into your ftp programme. I use wsftp pro and properties the folder then simply type in 750 which changes the relevant permissions.