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Emails Problems! Please help!

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    Emails Problems! Please help!

    I have been trying to send confirmation emails to my customers but it keeps coming up with the following error:

    Failed to communicate with the SMTP server.

    Possible Cause:
    1. Network transmission problems.
    2. Could have Changed the SMTP Server settings, but not Uploaded after that.

    Recommendation:
    1. Retry
    2. Upload the Site First, if you have changed the SMTP Server Settings.

    Resolution:
    If retry fails, check your SMTP settings
    or contact your ISP.


    I have uploaded the site again and I have been into Network Setup and ran a test - all passed apart form the message which just had - next to it.

    Can anybody help me? Im not a whizz with actinic.

    Many thanks in advance.

    Lorretta

    #2
    Sound like it is problems with your server not Actinic. Have the emails been working in the past? if so I would wait a while and try again or contact your host to see if there are any problems there.

    Comment


      #3
      who is the host and what are your network settings?

      Comment


        #4
        Yes, they were working last night but I have been trying this morning but keep getting the same error message.

        I will contact my host and see what he says.

        Thanks.

        Comment

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