Integrating Nochex

[Bruce]

Pete,

With regards to your question about checking the intergration. Yes, it was done. We would not release a new package, without testing it in all possible environments.

If you could give us SSH access to the server / site, then I could get one of the developers to debug the process, so they could find narrow down the problem.

Kind regards,

[petesouthwest]

Hi Pete,

After checking things through, we have found that you do not need to change anything on your system to make this work. I would suggest going back to an original set of the Act_OCCNOCHEXTemplate.html and OCCNOCHEXScriptTemplate.pl, you can find these in C:\Program Files\Actinic v7\OCCUpgrade\CommonOCC, copy from here and paste into the 'CommonOCC' folder within your Site1 folder. In the Payments and Security area, enter your Merchant ID by clicking on the 'Configure Method' button.

Many thanks for the detailed explanation Bruce. So basically I was correct in my understanding of how the code works?

I went back to the original setup on .......01-Aug-2006, 08:44 PM, http://community.actinic.com/showthr...hlight=default
posts 19 and 20

I had kept a copy of the original site1 folder before doing any changes, so I used that as a test to see whether any of the changes had caused the problem.

I also uploaded it to the area I had been using to test:
http://www.ict-coursework.co.uk/

its still there and as I reported then, it didnt work.

you say:

If the connection can not be made between the client and server, then it is caused by a firewall, a content filter or internet connection problem.

Can you give us a list of questions we should ask our hosting companies?

We have requested SSH access from our host, but they are unable to provide it. Can you explain in detail what you feel the problem with our host may be?

Pete

[Bruce]

Pete,

Can you give us a list of questions we should ask our hosting companies?

If you look in the Actinic Installation directory you should see a text file called 'Mail2hst.txt', you can paste the contents into an email to your Host. The answers you receive to the questions will decide if you can or cannot run Actinic on the server.

Kind regards,

[wjcampbe]

Went to NOCHEX and opened an account Thursday, completed the process Sunday and installed NOCHEX as a payment provider - working - straight out of the box - on 1 & 1 Linux Business hosting.

[petesouthwest]

Went to NOCHEX and opened an account Thursday, completed the process Sunday and installed NOCHEX as a payment provider - working - straight out of the box - on 1 & 1 Linux Business hosting.

Thanks for testing this Bill.

Is there anyway you can disable the crypt::SSLeay module? We emailed 1&1 as part of our search for a new host last week and they replied saying that crypt::SSleay was already installed on their packages. Therefore I beleive that the package you have has the SSL support we have been discussing already installed.

Thanks again for trying to test it for me.

Pete

[wjcampbe]

disable the crypt::SSLeay module?

Sorry, there is not.

[petesouthwest]

Sorry, there is not.

Ok, thanks for looking.

Pete

[petesouthwest]

Pete,

If you look in the Actinic Installation directory you should see a text file called 'Mail2hst.txt', you can paste the contents into an email to your Host. The answers you receive to the questions will decide if you can or cannot run Actinic on the server.

Kind regards,

Hi Bruce

I've looked at the file, but I can’t see any extra questions I could ask my host that I haven’t already.

As I said earlier, unfortunately our host can’t give SSH access. Can you explain in detail what you feel the problem with our host may be?

We added firewall rules last week based on the server logs.

Pete

[petesouthwest]

About the SSL connection. In the case the request is initiated from your server (Client) to the target Nochex server (Server).

For the client to be able to make a connection, it needs a socket. So it requests a socket from the system. When the socket is provided by the system, it will assign a port to it, which is not used momentarily by the system, above number 1024. Let's assume it is 1358 in our case. Then, when the socket is ready, the routine sets some parameters in the socket, then tries to make a connection to www.nochex.com:443, which means, target IP address = 62.105.93.97 and the target port is 443. When the request is accepted at nochex server, it will assign a socket for this connection, as port 443 is just a listening port, so it will assign a free port for it let's say 2476.

When the connection is established, the socket will contain the following connection data:

source ip address = 213.232.107.228 (www.pureskincare.co.uk)
source port = 1358
destination IP address = 62.105.93.97 (www.nochex.com)
destination port = 2476

The actual data stream will be delivered via these ports above.

When the conversation is done between the client and server then the connection is closed and the ports are released. So, you can see the port 443 on your server is not involved at all. SSL support for the connection is provided by NET::SSL or ActinicSSL.pm on client side and by the web server module on server side.

If the connection can not be made between the client and server, then it is caused by a firewall, a content filter or internet connection problem.

Kind regards,

Hi Bruce

Ok I have been thinking about this.

The HTML shopping cart sends data to www.nochex.com (62.105.93.97) but the Nochex reply to the osxxxxxx.pl script comes from 62.105.93.124 (nochex-fw.cust.pipex.net) so wouldn’t the initiating contact be seen to be coming from the outside?

Pete

[Bruce]

Pete,

Since we cannot have SSH access can we have the Network Settings for your site please. You can email this to me by clicking on my name.

Kind regards,

[petesouthwest]

Pete,

Since we cannot have SSH access can we have the Network Settings for your site please. You can email this to me by clicking on my name.

Kind regards,

Hi

I've emailed them to you.

Can you give me an idea of what you think the problem is?

Pete

[caite]

Hello I'm just poking my head around the corner to say mine's still not working either.

I'm afraid I don't have the technical knowledge to follow 99% of what's being talked about on this thread so I'm not clear on exactly what I should be doing here to help myself.

As far as I can establish with my conversations with nochex and 34sp, Nochex is doing what it should, my server is not doing anything to prevent my site responding, but it's not responding.

I've not messed with anything at all, just followed the integration procedure. And it doesn't work.

In layman's terms, what's going on? Are we anywhere near fixing this, and do I need to do anything?

[Bruce]

Caite,

Could you ask your hosting company if they can provide SSH access details and pass them on to me via an email. You can also send your Network Settings over for us to check.

Kind regards,

[Bruce]

Pete,

The HTML shopping cart sends data to www.nochex.com (62.105.93.97) but the Nochex reply to the osxxxxxx.pl script comes from 62.105.93.124 (nochex-fw.cust.pipex.net) so wouldn’t the initiating contact be seen to be coming from the outside?

For this development say it is not an issue as the first IP address could be a load balancing server, so the actual request will be handled by a different server. It is expectable, a PSP won't serve such an important service from one server only.


Pete & Caite

As to what is causing this issue for you, we are still trying to figure this one out. It would have been great to have SSH access to the server. As soon as I have a feedback from development I will let you know.

Kind regards,

[petesouthwest]

Hi

Any news?

Pete