Contact Us Address

[Nicola]

I don't know what's happened, but when a customer contacts us, their address is not being transferred to our email. We get their message and email address, but not their postal address & telephone number. Where do I look for the problem. The contact us is on our home page, but I have no contact us on the actinic that I can find. - Help

[acompton]

Hi Nicola,

Welcome to the forum.

I'm guessing a little here, but it looks like you've modified the MailForm.html to add extra fields to the Contact Us page. To get the extra field contents in the e-mail, you'll have to modify the corresponding perl script template - called MailForm.pl. This is copied to your website as ml000001.pl

You might find some useful linfo in this link
http://community.actinic.com/showthread.php?t=22715

Alan Compton
www.greenknightgames.co.uk
Great board games and cards games you won't find in the High Street

[Nicola]

Hi Alan

Sorry for the delay in responding, I am going to change it in m,ailform.pl. I have been changing ti in mf00001.pl but everytime I do an upload it overwrites the content. I will see if this works.

Thanks for the advice

Nicola

[Nicola]

Sorry about the spellings - rushing as usual!!!

[acompton]

Sorry for the delay in responding

That's an overstatement
Mailform.pl is the one to edit; mf00001.pl is generated from that when you do an upload.

Alan Compton
www.greenknightgames.co.uk
Great board games and cards games you won't find in the High Street
http://www.greenknightgames.co.uk/ac...iftTRAP_2.html
Think you know what your friends and family want for Christmas?
Play GiftTRAP - the ideal Christmas party game - and find out!

[Nicola]

Thank You, see I can respond quickly!!

I've changed it in mailfrom so will see what happens when I next do an upload.

Regards

Nicola

[Nicola]

Hi Alan

You might be able to help with the other problem:

Message in checkout pages

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I used to have a message when the customer went to checkout stating that delivery will be calculated and confirmation of price will be sent by email etc, etc. This is set up in design options/site defaults and still seems to be in place.

I have been messing about with discount & surcharge settings and seem to have made my message on checkout disappear.
I really don't know what has happened. We sell gifts and need to get the message sorted before the Xmas rush our site: www.porreda.com

I have restored a previous snapshot and can't see any changes, I know it's something in discounts but can't see what has happened. Do you have any clues?

Thank You

Nicola

[cdicken]

Not sure where the message will have disappeared to, but I would include the message at the bottom of Act_ShoppingCartXML.html as this will appear underneath the shopping cart on every page where the shopping cart appears.