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    Searching product properties

    Hello All,

    Actinic Developer 7.0.3

    I've set up a search by product properties.
    View/search settings/searchable properties.

    I want customers to be able to search all products for their size.

    So i chose my attribute 'size' in the properties dropdown.

    The problem is the search results online list my deleted sizes !

    I dont want to purge the site as these deleted sizes come in and out of stock, and its easiest to just undelete them.

    Whats going on here? Is there a work-around.

    Thanks in advance for any clues,

    Mark
    Arka Tribal Jewellery

    #2
    I found this... exactly my problem, from 2003.
    http://community.actinic.com/showthr...ted+properties
    Is it fixed yet ?
    Arka Tribal Jewellery

    Comment


      #3
      Hi,

      Does anyone have any clues for me at all ??

      Please..

      I cant believe no-one has encountered this problem except me.
      Its definately a bug... an old one at that.. i cant believe its not fixed.

      Basically Search results return deleted products....
      Arka Tribal Jewellery

      Comment


        #4
        Mark,

        This Bug was sorted in v7.0.6. Deleted choices are no longer found when you search for them via searchable properties. [AC7-203]

        Kind regards,
        Bruce King
        SellerDeck

        Comment


          #5
          Thanks for the reply Bruce,

          any idea what i can do about the problem seeing as i have vers 7.0.3


          Regards,
          Mark
          Arka Tribal Jewellery

          Comment


            #6
            Mark,

            You could upgrade to 7.0.6.

            Kind regards,
            Bruce King
            SellerDeck

            Comment


              #7
              DOH!
              Thanks Bruce,

              Tried upgrading but search is still returning products with deleted attributes.


              I downloaded the approriate patch : v7.0.6 GBGA UK Patch

              when i upgraded
              I recieved a script changes log from the installation program saying

              ********************************************************************************

              Actinic Site Upgrader, Script changes log

              Upgrade of scripts from version 7.0.3.0.0.0.FBIA
              To version s7.0.6.0.0.0.GBGA

              ********************************************************************************


              --------------------------------------------------------------------------------

              Script Name: Act_section_tree.js

              Original script: C:\Program Files\Actinic v7\Backup

              v7.0.3.0.0.0.FBIA\Arka-shop\Theme\Act_section_tree.js
              User Modified script: C:\Program Files\Actinic v7\Backup v7.0.3.0.0.0.FBIA\Arka-shop\Act_section_tree.js
              New Version Script: C:\Program Files\Actinic v7\Upgrade v7.0.GBGA\Arka-shop\Theme\Act_section_tree.js

              --------------------------------------------------------------------------------

              Differences between old script and user modified script
              User changed lines 1 to 7 in original script to lines 1 to 79 in user-modified script.

              >>>>>>>>>>>>>>>
              >>>>>>>>>>>>>>>>>
              the original and new version were the same.
              So i replaced the new version with the modified one.


              I then looked at search settings and noticed that my searchable properties had gone, so i re added them, and refreshed again..

              still the deleted attributes are appearing in the searches...


              My homepage is http://www.arka-shop.co.uk

              My search page is http://www.arka-shop.co.uk/acatalog/search.html



              Any clues to help me sort this out appreciated,

              Mark
              Arka Tribal Jewellery

              Comment


                #8
                Tried purge and rerfresh of .cat and .fil files, still not working.

                If you go to my search by size page
                http://www.arka-shop.co.uk/acatalog/search.html
                and choose 10mm from the dropdown,
                then click on the first returned item BHBP01, you will see it doesnt have 10mm as a choice.

                My version of actinic is now 7.0.6 GBGA.

                It says at the upgrade page http://www.actinic.co.uk/referrer/changes.htm
                Deleted choices are no longer found when you search for them via searchable properties. [AC7-203]

                but they are for me??

                Mark
                Arka Tribal Jewellery

                Comment


                  #9
                  Does the phrase '10 mm' appear in the value of the searchable custom property? If it does then that is the reason for it appearing. If it does not exist in that location and you have done a complete refresh of the site,then I would suggest raising a support ticket so that we can further investigate what is wrong with your particular installation. Support ticket @ http://www.actinic.co.uk/support/register.htm

                  Kind regards,
                  Bruce King
                  SellerDeck

                  Comment


                    #10
                    Does the phrase '10 mm' appear in the value of the searchable custom property?

                    Sorry Bruce,
                    I dont know exactly where you mean?
                    Mark
                    Arka Tribal Jewellery

                    Comment


                      #11
                      Are you using a CUSTOMVAR that is searchable on that particular product, if you look on the value columen on teh customvar, does it have the phrase 10 mm anywhere?

                      Kind regards,
                      Bruce King
                      SellerDeck

                      Comment


                        #12
                        Hi Bruce,

                        No, I'm not using a CUSTOMVAR with the phrase 10mm in the value anywhere.

                        Mark
                        Arka Tribal Jewellery

                        Comment


                          #13
                          Mark,

                          Have you raised a support ticket on this as yet?

                          Kind regards,
                          Bruce King
                          SellerDeck

                          Comment


                            #14
                            No,
                            After the upgrade to 7.0.6 i noticed some other wierdness. My 'seachable properties' entries kept disappearing.
                            I noticed that the search periodically stopped working, and then noticed that the searchable properties i'd set up had gone. If i re entered them, they disappeared.. Seeing as how the search was still returning deleted products, when it did work.. and i didnt want my customers ordering deleted items, i caved in and reinstalled 7.0.3
                            I may give it another go by setting it up on a testing site or something.
                            Thanks anyway
                            Mark
                            Arka Tribal Jewellery

                            Comment

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