An error occurred while sending the merge request.
ARGHHH!!
This is doing my nut in!
I get the error message "An error occurred while sending the merge request." all the time.
If I try uploading again I'll get something like "An error occurred while merging files on the remote site. Diff file checksum error (Calculated 45368707, Expected 45440714).Please refresh your website. If the probem persists and you are unable to upload your store contact your Actinic reseller or Actinic Support as appropriate."
The 3rd usually works, but I may also get the error message "An error occurred while merging files on the remote site. Error copying from 'from' file."
I have tried what I can to resolve this, including,
i) A full purge and refresh, The error will come back on the first update.
ii) Changing all permissions of acatalog files to 777 and .pl files in cgi-bin to 755.
iii) Turning the firewall off on the PC. (The PC already has no antivirus on it, just Windows Firewall!)
iv) I took off ssl on checkout on my website.
Yesterday a customer complained that they couldn't order, and sure enough when adding to cart you'd get a script error. This was the first bad thing after about 2 weeks of uploading 3 times just to update my website once!
What can I do to resolve this?
Does it matter downloads and uploads are done on different PCs, but always the same PCs?
Thanks
Martin
This is doing my nut in!
I get the error message "An error occurred while sending the merge request." all the time.
If I try uploading again I'll get something like "An error occurred while merging files on the remote site. Diff file checksum error (Calculated 45368707, Expected 45440714).Please refresh your website. If the probem persists and you are unable to upload your store contact your Actinic reseller or Actinic Support as appropriate."
The 3rd usually works, but I may also get the error message "An error occurred while merging files on the remote site. Error copying from 'from' file."
I have tried what I can to resolve this, including,
i) A full purge and refresh, The error will come back on the first update.
ii) Changing all permissions of acatalog files to 777 and .pl files in cgi-bin to 755.
iii) Turning the firewall off on the PC. (The PC already has no antivirus on it, just Windows Firewall!)
iv) I took off ssl on checkout on my website.
Yesterday a customer complained that they couldn't order, and sure enough when adding to cart you'd get a script error. This was the first bad thing after about 2 weeks of uploading 3 times just to update my website once!
What can I do to resolve this?
Does it matter downloads and uploads are done on different PCs, but always the same PCs?
Thanks
Martin
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