In August we had some issues that started when our Payment Service Provider changed some things. We ended up getting support involved. In the end I lost a MONTH of my website not working properly. When we finally got it we had changed to Sure solutions servers (which for 2 weeks did not have the right settings - they kept telling me - it's working here fine - than finally figured out it was their mistake) - my original problem returned - which was a warning about credit cards not processing properly even though they are.
Anyways, in addition to that - which I have no choice but to live with through the Christmas season - now when I download an order it does not take it out of stock. There is nothing fancy here. No attributes, nothing special. Stock monitoring is enabled on these products - it use to work, Is there some underlying setting that I am missing? We have 2 websites - one where the stock monitoring is working and the one that is not - and I can not find any settings that are different that would cause this.
Anyways, in addition to that - which I have no choice but to live with through the Christmas season - now when I download an order it does not take it out of stock. There is nothing fancy here. No attributes, nothing special. Stock monitoring is enabled on these products - it use to work, Is there some underlying setting that I am missing? We have 2 websites - one where the stock monitoring is working and the one that is not - and I can not find any settings that are different that would cause this.
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