Hello Peeps
In our card options on check out, I've added a top line of "Please Choose Card Type" - no matter how low you think the bar can go, people always manage to surprise you! According to some customers, we ONLY take one card type. All other information remains the same.
So I've matched the order processing machine to the site maintenance machine.
Download orders, and orders that do not require issue numbers are printing off with an issue number of -1.
Cards that do require an issue number are OK. I've opened up several orders to check what's been input, and non issue cards are not requiring the customer to input anything in this box, as expected.
Obviously this doesn't affect order processing, but why should this be happening? It's more of an annoyance than anything.
Regards - Helen
In our card options on check out, I've added a top line of "Please Choose Card Type" - no matter how low you think the bar can go, people always manage to surprise you! According to some customers, we ONLY take one card type. All other information remains the same.
So I've matched the order processing machine to the site maintenance machine.
Download orders, and orders that do not require issue numbers are printing off with an issue number of -1.
Cards that do require an issue number are OK. I've opened up several orders to check what's been input, and non issue cards are not requiring the customer to input anything in this box, as expected.
Obviously this doesn't affect order processing, but why should this be happening? It's more of an annoyance than anything.
Regards - Helen
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