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**leehack** · 17-Dec-2006, 07:15 PM

Have a look in the V8 problem solvers thread and see if that helps, if not try the search facility as it has been covered a number of times.

**Sally Dickson** · 17-Dec-2006, 08:54 PM

1and1 and windows server

Originally posted by leehack

Have a look in the V8 problem solvers thread and see if that helps, if not try the search facility as it has been covered a number of times.

Hi Lee,

This is not particularly helpful. The article on the 1and1 server covers something completely different to what I was talking about.

The Smiley Shop has been live for over two months, and is linked into the official Smiley website http://www.smileyworld.com . (Obviously its not live right now.)

The Smiley team decided to change servers and due to the high quantity of asp content on the main site chose a Windows server solution from 1and1.

Now as it happens I host 5 other shops on a 1and1 Linux Premium Package with excellent support, etc.

When I spoke to them about this new site on the Windows server, they pretty much washed their hands of it saying they did not advise where people how to change permissions.

My contact who controls the server is having a lot of problems:

1) He thinks he has replicated 755 CHMOD permissions on the cgi-bin
2) He thinks he has replicated 777 CHMOD permissions on the acatalog folder
This requires special programming and is difficult to manage as a windows server does not show the CHMOD settings in the same way as aLYNX server.

There is an additional problem I suspect because of the structure of the web site folders:

home/
home/cgi-bin
home/shop/acatalog

normally I manage my sites so the folder structure is

home/cgi-bin
home/acatalog

The error messages I am getting at the moment are:

When I test the network settings:

1st. The directory specified as the path from the CGI-BIN to the acatalog directory does not exist on the web server. Check the path. Also see the on-line help for "Path from FTP server to Catalog".

2nd. The script does not have permission to write to the web site directory.

3rd.Actinic Mail Test completed successfully
server: passed
connection: passed
sockets: passed
communications: passed
authorisation: passed
message: -
CGI-BIN Working Directory: "D:/smileyworld"

CGI-BIN Working Directory Contents
.
..
ab000115.pm
ac000115.pm
acatalog
ad000115.pm
add_smiley_user.asp
admin
adovbs.inc
ae000115.pm
al000115.pm
ao000115.pm
as000115.pm
aspnet_client
ax000115.pm
bb000115.pl
BranchBrook
BranchBrookVPN
ca000115.pl
cardinal_form.php
cgi-bin
cm000115.pl
cm000115.pm
cp000115.pl
Data Backup
database
DataStore2.inc
DataStore3.inc
dc000115.pm
dd000115.pm
di000115.pm
dictionary
Download
Download Smileyworld
downloads
emoticon.htm
emoticons
Fr
greetings
greetings2
images
images2
images3
includes
index.asp
index_old.asp
index_old2.asp
install.html
insurance.rar
JulyEmail.gif
links.asp
linktous
MAIL FILES Site Backup.rar
md000115.pl
messenger
mf000115.pl
Modem Driver
ms000115.pl
nph-dl000115.pl
nq000115.pl
NRAI Downloads
os000115.pl
px000115.pm
Recovered Files
reflog.txt
rs000115.pl
sa000115.pm
sc000115.pm
se000115.pl
setuphs_full.exe
sh000115.pl
Shop
Shop3
signup.asp
sl000115.pm
sm000115.pm
smileybabies
smileykids
SmileyWorldMail
Solari
ss000115.pl
Stats
subscribe.asp
terms.asp
Testimage
toolbar
toolbar.psd
ts000115.pl
Web
win98a_usa_system_disk.exe
WIN98SE.exe
windweaver
~OLDweb

"../" Directory Contents
5d5d9686a2c17f0115166a593d27
CFGQUIET.INI
Program Files
RECYCLER
smileycollection
smileyworld
System Volume Information

An error occurred trying to read "../acatalog/"

The path to the web site directory you specified (../acatalog/) points to a file.

The web site directory is not readable.
The web site directory is not writable.
Unable to create a file in the web page directory.

No such file or directory

Unable to create a sub-directory in the web site directory.

No such file or directory

So I have decided to delete the acatalog folder and recreate it with read/write/execute permissions.

Sally Dickson

**leehack** · 17-Dec-2006, 11:00 PM

Do you have dreamweaver or can you ftp into the site and check the folder structure and permissions?

Dreamweaver 8 lets you check and change permissions. Its worth going back to the basics and checking these before anything. It is widely acknowledged that actinic can run on windows servers, however it is also widely acknowledged that it is easier to setup and more people have done so, if not on windows.

If your folders are sitting within folders, then make sure the parent folders have the correct permissions. Export your network settings too and post them in here as 99.99% of the time there is an error in those also.

**Sally Dickson** · 04-Jan-2007, 12:14 PM

and now for the plunge...

Hi Lee,

Thanks for this.

I hosted the shop on an alternative server over Christmas, but with the New Year I have resolved to try and sort out the problems on the Windows server.

As suggested, I have got hold of a copy of Dreamweaver 8 (trial version).

I have accessed the server and realised that my server side bloke had not set-up the correct file structure. So I have now opened and set-up the following folder structure:

/
cgi-bin/
shop/
shop/acatalog

The URL is www.smileyworld.com

So excellent tip to Macromedia Dreamweaver v8.

I have also accessed the server and tried to set permissions. Here I have been less successful.

I have an error message saying: Setting permissions failed, check ftp-log.

I cheked the ftp-log and it says: CWD /acatalog
< 250 CWD command successful.

I think that means I have changed permissions?

As suggested:

I attach below the network settings.

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 115
SCRIPTEXT .pl
SMTPHOST auth.smtp.1and1.co.uk
WEBSITEURL http://www.smileyworld.com
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 15000
FTPRETRYDELAY 3000
FTPSILENT false
FTPMAXRETRIES 3
FTPCONNECTTIMEOUT 25000
SMTPAUTHREQUIRED true
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.smileyworld.com/shop/acatalog/
CGIBINURL http://www.smileyworld.com/cgi-bin/
PATHFROMCGITOCATALOG ./shop/acatalog/
CODEBASE ./
FTPHOST 87.106.28.89
FTPUSERNAME
FTPPASSWORD
PATHTOCGIBIN ./
USEPASSIVEFTP false
FTPPATHFROMCGITOCATALOG

**pinbrook** · 04-Jan-2007, 12:39 PM

I have an error message saying: Setting permissions failed, check ftp-log.

I cheked the ftp-log and it says: CWD /acatalog
< 250 CWD command successful.

if you go back to the file you changed permissions on and opt to set permissions again you will be able to see its current value, this will tell you if you were sucessful

Have you read other threads on permissions on windows servers?

**Sally Dickson** · 04-Jan-2007, 12:58 PM

Hi Jo,

Thanks for this input.

No unfortunately the Permissions show up as 0 when I do as you suggest.

I have found this thread: http://community.actinic.com/showthr...indows+servers.

I will try these sugestions next.

Thanks,

**Sally Dickson** · 04-Jan-2007, 01:20 PM

Ok I am rapidely getting nowhere on this one.

I spoke to Actinic Support and they say I have to ask 1and1 to change permissions on the server.

I have spoken to 1and1 and they have said they no longer support the changing of permissions on the Business Windows Server, so I have to run a script on the server.

Any clues? Has anyone ever done this?

**pinbrook** · 04-Jan-2007, 02:21 PM

The problem you have is some hosts do not set their windows servers up to allow you to run actinic so I suspect you are on a hiding to nothing. If you do a thorough search in the community you will find some hosts mentioned where actinic will sit quite happily on a windows server and other hosts where it doesn't.

I have no experience of 1&1 so can't offer any more suggestions

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