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    Contact Form "message required" ...

    Hi,

    I introduced a "Contact Us" page using Act_Contactus.html.

    All was working fine until i moved the Message Field from its original position to a new position underneath the Message prompt...
    see http://www.esafetysigns.co.uk/cgi-bi...CTION=SHOWFORM

    However, now I moved FORM entry field, it keeps saying that the message field is not complete when it is ?

    Any ideas on what i have done incorrectly.

    Thanks, Simon.

    P.S. How do I restore Act_Contactus.html easily ?
    esafetysigns.co.uk
    your instant download portal for self printable health and safety signs and posters
    ... download once use as many times as you like !


    http://www.esafetysigns.co.uk/index.html
    http://www.esafetysigns.co.uk/acatalog/index.html

    #2
    Originally posted by simonwar
    How do I restore Act_Contactus.html easily ?
    The simple answer is to reinstate the copy you took prior to modifying it. Which you did? Didn't you? Alas probably not if like me you hack away at stuff then think about it later

    This should be an unadulterated layout

    Code:
    <!-- Act_ContactUs HTML begin -->
    <Actinic:VALIDATIONERROR/>
      
    <table cellpadding="3" cellspacing="0">
      <tr> 
        <td width="15">&nbsp;</td>
        <td colspan="2"><strong>NETQUOTEVAR:FORMHEADER</strong><br> 
          <br> </td>
      </tr>
      <tr> 
        <td>&nbsp;</td>
        <td>NETQUOTEVAR:NAME</td>
        <td> <input type="TEXT" name="Name" size="50" maxsize="125" value="NETQUOTEVAR:NAMEVALUE"> 
        </td>
      </tr>
      <tr> 
        <td>&nbsp;</td>
        <td>NETQUOTEVAR:SUBJECT</td>
        <td> <input type="TEXT" name="Subject" size="50" maxsize="125" value="NETQUOTEVAR:SUBJECTVALUE"> 
        </td>
      </tr>
      <tr> 
        <td>&nbsp;</td>
        <td>NETQUOTEVAR:EMAIL</td>
        <td> <input type="TEXT" name="EmailAddress" size="50" maxsize="125" value="NETQUOTEVAR:EMAILVALUE"> 
        </td>
      </tr>
      <tr> 
        <td valign="top">&nbsp;</td>
        <td valign="top">NETQUOTEVAR:MESSAGE</td>
        <td><textarea type="TEXT" rows="10" cols="45" name="Message">NETQUOTEVAR:MESSAGEVALUE</textarea></td>
      </tr>
      <tr> 
        <td valign="top">&nbsp;</td>
        <td valign="top">&nbsp;</td>
        <td><input type="SUBMIT" name="ACTION" value="NETQUOTEVAR:SENDBUTTON"> </td>
      </tr>
      <tr> 
        <td valign="top">&nbsp;</td>
        <td colspan="2" valign="top">NETQUOTEVAR:REQUIREDFIELDS NETQUOTEVAR:HIGHLIGHTED.</td>
      </tr>
    </table>
    <!-- Act_ContactUs HTML ends -->
    That is from my v7.0.4 install but I can't see any reason why it would not work in v7.0.6 for example as just basic HTML and NQV's in there

    HTH


    Bikster
    SellerDeck Designs and Responsive Themes

    Comment


      #3
      Won't there be an original file held in Formats folder/themes

      Comment


        #4
        Nice one, the form now works again.

        Q. Do you know why moving a form field would suddenly make the whole form fail to SEND, well at least imply that the specific form field, (Message in my case), did not have an entry?

        Are the fields linked to the script in some way I am not aware of and cannot be moved ? I assume the only link is a variable name and not any way linked to position in a table ?

        Curious?

        I basically want to have the message field below the Message prompt in order to give the field more horizontal space... as you will see the standard form forces my table over the 760px limit thepage is set to ?

        Thanks, Simon.
        esafetysigns.co.uk
        your instant download portal for self printable health and safety signs and posters
        ... download once use as many times as you like !


        http://www.esafetysigns.co.uk/index.html
        http://www.esafetysigns.co.uk/acatalog/index.html

        Comment


          #5
          How did you 'move' it? Open the file in a text editor and add a <br /> tag at the end of the text prompt? That won't work. The form prompts and entryfileds are inside individual cells in a table.

          To move the message entry field - add a non breaking space &nbsp; in front of the <textarea tag for the current entryfield, close the cell and the row </td></tr> add a new row into the table <tr>, set the first cell to span the total number of columns in the table <td colspan="3", increase the column count in the <textarea from 45 to 72.
          Bill
          www.egyptianwonders.co.uk
          Text directoryWorldwide Actinic(TM) shops
          BC Ness Solutions Support services, custom software
          Registered Microsoft™ Partner (ISV)
          VoIP UK: 0131 208 0605
          Located: Alexandria, EGYPT

          Comment


            #6
            Bill,

            How did you 'move' it?
            Carellessly !

            I started all over doing one <table> mod at a time and no worries this time... all sorted. I obviously had a syntax issue.

            However, does the sender get a response e-mail ? I don't seem to be getting one ?

            Do I set that up with my e-mail set-up or is it an Actinic 'tick box' ?

            Thanks, Simon.
            esafetysigns.co.uk
            your instant download portal for self printable health and safety signs and posters
            ... download once use as many times as you like !


            http://www.esafetysigns.co.uk/index.html
            http://www.esafetysigns.co.uk/acatalog/index.html

            Comment


              #7
              Originally posted by pinbrook
              Won't there be an original file held in Formats folder/themes
              I looked in there originally as that was my first option - but nope not in there!


              Bikster
              SellerDeck Designs and Responsive Themes

              Comment


                #8
                Originally posted by simonwar
                I don't seem to be getting one ?
                It should be sent to the default email address you have specified in Acinic


                Bikster
                SellerDeck Designs and Responsive Themes

                Comment


                  #9
                  Hi Jont,

                  No, I mean, if I am the customer and using the Contact Us Page and enter in my e-mail address :

                  newcustomerquery@toucan.co.uk

                  I would expect to get an e-mail from esafetysigns indicating that the query was received ?

                  Q. Is there a tick box in business settings "Send reply" along with "Message Text" ... or something or other ?

                  Thanks, Simon.
                  esafetysigns.co.uk
                  your instant download portal for self printable health and safety signs and posters
                  ... download once use as many times as you like !


                  http://www.esafetysigns.co.uk/index.html
                  http://www.esafetysigns.co.uk/acatalog/index.html

                  Comment


                    #10
                    Yes - the user should receive an email saying you will be along to answer their question as soon as possible.

                    Have you also been tinkering with the scripts? It is most likely being generated from mf000001.pl with the text coming from phase -1 id=2379


                    Bikster
                    SellerDeck Designs and Responsive Themes

                    Comment


                      #11
                      Haven't tinkered with the script but strangely enough other persons who have contacted me have got a return e-mail without any problems ?

                      I use Outlook for both my personal and website mail addresses. I use the Profiles function to separate them and clearly the e-mail accounts are separate.

                      Ah well, as long as everyone else is getting an automated response, I'll put this on my low priorities de-bug list?

                      Thanks, S.
                      esafetysigns.co.uk
                      your instant download portal for self printable health and safety signs and posters
                      ... download once use as many times as you like !


                      http://www.esafetysigns.co.uk/index.html
                      http://www.esafetysigns.co.uk/acatalog/index.html

                      Comment

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