Changing text on protx refusal page

[mizz_s]

Hi
Is there a way of changing the text on the protx refusal page, where a customer's card is refused for whatever reason?
The wording at the moment is a bit "snotty" and makes our company sound unfriendly. A bit like we're saying "go away peasant and come back when you have some money or a non stolen credit card"!!
We want to try to encourage legitimate users to try again making sure their details are accurate.

thanks in advance

[Bruce]

Sally,

The message seen on failed Authorization is a PROTX page, if you check the literature they sent you, you should see where you can change that page.

Kind regards,

[mizz_s]

Ok thanks.

The owner of the website had contacted Protx & they told him it couldn't be changed and to check Actinic.