Could someone with Vista help me out?

[Kermy]

Hi,

We've had several customers reporting (all supplying that ever-useful "Its not working!" error explanation) that they can't log in to our site under Vista. There's no problem under XP, so I was wondering if people with a Vista installation and IE7 could try logging in for me and reporting what happens.

I've created a test login "test@test.com" with the password "test", and the login page is here.

Thanks for anyone who can help

Graham

[Mark H]

I don't know about Vista, but running XP and IE7 most of your images on the login page are missing, and the login returns a 404 error - "Object not found!" The "URL" showing with this message is http://community.actinic.com/cgi-bin/bb000001.pl, even if the page is accessed directly through your website's home page (ie outside the Actinic Community) .

Firefox is the same, except the formatting of text is poor.

[Kermy]

Our site has gone down a couple of times today, I imagine this is why its not showing correctly (running XP across all browsers works fine at our end)....

[Dave Fisher]

Graham,

Can not help with regards to vista (can not imagine there are many people brave enough to update to it yet) but it looks fine to me in XP

great looking website

[Duncan Rounding]

I have the same issues as Mark with XP.
Your baseref is:
<BASE HREF="http://community.actinic.com/acatalog/">

Been on the forum too long Graham? LOL

[george]

I'm running XP SP2, and IE6.

Lots of the little red crosses where there should be images.

[leehack]

Same here as George.

[Kermy]

Your baseref is:
<BASE HREF="http://community.actinic.com/acatalog/">

Something weird is going on, I don't see that at all:

http://www.diskdepot.co.uk/screen1.jpg

Images are fine on all our PCs in the office, Firefox, IE6 and 7. We've only had reported errors about Vista, not XP aswell!

[uphilltim]

Vista Log On

Hi
I have Vista 64bit and can confirm logging on gives the error
"Object not found"
I get a white page "Object not found" and error 404

Sorry no help with cause!

[Duncan Rounding]

If you go in thru the front door root homepage then all ok - except all the cgi links don't work. Try a manual delete and then upload again.

BTW - the safebuy logo's out of date.

[Mark H]

It's the BASEHREF on your log in page which is the problem:

/cgi-bin/ss000001.pl?SECTIONID=Special_Offers.html

Your home page is fine - the images and login result page are probably missing because the login page's references are trying to find images, results page etc on the Actinic community site.

[Kermy]

OK, thanks. I'm guessing this is all related, but just wondering why no-one with XP has had these issues before. Getting dual boot XP / Vista tomorrow so will be able to play around then.

[Kermy]

Ok, I can replicate the problem on IE if I clear my cookies and access the site from the link I posted. Doing the same on Firefox works fine.

On both my primary and brochure templates the baseref value is set to www.diskdepot.co.uk/acatalog. It looks like bb000001.pl is getting the domain name of the refering page and using that to overwrite the <base href> value.

Any ideas on how to sort this? Very confused

[Mark H]

How about just asking people to go to your website by typing in the address, go to the login page, and test using Vista - ie no link involved.

The URL should be given in broken form ie www. diskdepot. co.uk so that no link is formed in the post

[Kermy]

Thats all good but its the invalid BASE HREF value thats causing the Vista problems I'm sure...