Hello there!
We are getting plenty of customers reporting that they are unable to adjust the quantities of items ordered in their cart, including to zero - so if they change their mind, and enter another item, they are unable to remove the previous one.
I've searched for other people reporting the same problem, and I've already added the suggested "idiot's guide to removing from cart" at the top of the page, but the problem persists and (judging by phone calls) is getting more frequent.
As far as I can tell from searching, this isn't a problem that other people have reported, and I can't replicate it myself. Could any kind soul take a look at http://www.oxford-therapy-supplies.co.uk/acatalog/ (I know, it needs much work) and see if we have done something daft?
MTIA,
OTS
We are getting plenty of customers reporting that they are unable to adjust the quantities of items ordered in their cart, including to zero - so if they change their mind, and enter another item, they are unable to remove the previous one.
I've searched for other people reporting the same problem, and I've already added the suggested "idiot's guide to removing from cart" at the top of the page, but the problem persists and (judging by phone calls) is getting more frequent.
As far as I can tell from searching, this isn't a problem that other people have reported, and I can't replicate it myself. Could any kind soul take a look at http://www.oxford-therapy-supplies.co.uk/acatalog/ (I know, it needs much work) and see if we have done something daft?
MTIA,
OTS
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