Myself and my client are both working on version 7.0.4.000FEVA.
Have been exchanging snapshots by CD with no import problems.
Client used FTP to moce acd to a server and I downloaded and got
"Error message is
Operation aborted because the requested action was not recognised. Please contact your Actinic reseller or Actinic Support as appropriate for advice.
There is 1 Fatal error
Details
FATAL ERRORS
The selected file does not contain a Site group - it contains a user-selected import."
Acd size is 54MB.
Tried several variations of FTP data type transfer, ASCII etc same error.
Tried zipping a good acd myself and FTP to server, download back and zip cannot open error-file is 5K short!
Looking at raw acd ftp transfer and back again and it is also bytes short.
Has anyone seem/resolved this problem?
Any help would be great, I have a ticket with support but got a friendly "I am on holiday for a week" email !!!!
Have been exchanging snapshots by CD with no import problems.
Client used FTP to moce acd to a server and I downloaded and got
"Error message is
Operation aborted because the requested action was not recognised. Please contact your Actinic reseller or Actinic Support as appropriate for advice.
There is 1 Fatal error
Details
FATAL ERRORS
The selected file does not contain a Site group - it contains a user-selected import."
Acd size is 54MB.
Tried several variations of FTP data type transfer, ASCII etc same error.
Tried zipping a good acd myself and FTP to server, download back and zip cannot open error-file is 5K short!
Looking at raw acd ftp transfer and back again and it is also bytes short.
Has anyone seem/resolved this problem?
Any help would be great, I have a ticket with support but got a friendly "I am on holiday for a week" email !!!!
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