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errors from a user prospective

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    errors from a user prospective

    Hi

    I have a query regarding errors generated by the live site.


    If a user (shopper) encounters an error whilst trying to purchase a product (i.e malfunctioning cgi script etc.) and cannot complete the process, is it possible with Actinic to generate a message to my email account so I am informed quickly?

    your advice please


    cheers

    Kevin

    #2
    Hi Kevin

    There isn't this functionality in the software at the moment, although it's a good idea so I'll include it on the wishlist. You can check the online error log (/acatalog/error.err) throughout the day as this will show all the script errors experienced by shoppers.

    Ben
    Ben Popplestone
    Ecommerce website software

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