Problem with check out v6

[Anon Studio]

Hi

I was hoping someone might be able to help me please.

I have just put together a site www.carpet-flooringcentre.co.uk and uploaded everything and eventually got things uploaded, however when I try going to the checkout I get this message (I'm using an Intel Mac by the way, but this wont have anything to do with the problem)

"Safari can’t open the page “https://www.carpet-flooringcentre.co...n/os000001.pl” because it could not connect to the server “www.carpet-flooringcentre.co.uk”."

I have installed the latest Version 6.1.5 software patch but I'm still not having any luck.

Any help you could offer would be very much appreciated.

[pinbrook]

i can't find anything on your site to buy in order to help you

[DJ Dicky]

I had a look and thought the same.

Is the catalog working in test mode?

Richard

[Anon Studio]

Oops that would help wouldn't it?! I forgot that I had removed the test items for the time being, but I have uploaded a couple under the carpet remnants section now if you wouldn't mind looking again please?

[DJ Dicky]

Looks like it is trying to make a SSL connection.

Have you got SSL selected in the catalog setup. Sorry I cant be more specific but I have never used ver 6

In version 7 it is in the Business settings at the botton of the payments and security tab there is a tick box for SSL on. Unless you have a SSL cetificate on your server you should have it set to off.

Richard

[Anon Studio]

Aah that could be it, I'll go check...

Thank you!

[Anon Studio]

Richard, you solved my problem thank you very much! It been about 2 years since I last used Actinic and I'm considering going for one of the new versions, thanks for helping me out!