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    Mail stopped working

    My mail system has suddenly stopped working in V7.06.

    I have run a server test, with the following results:

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    At first I thought the cause was my old computer as I have problems with a few files uploading to the server with 0 bytes. Once deleted they uploaded correctly.

    But I cannot identify any files that fit the above criteria that may be responsible for the mail problem.

    The Network Settings have not been altered and I have checked the folder permission settings via FTP and they are correct, Acatalog 777, CGI-BIN 755.

    Are there any suggestions as to the cause and if it is an ISP rather than an upload problem, then some advise as to what I need to ask them to help solve this problem?

    This is the latest log entry that highlights the problem:

    Program = MailForm, Program version = 3 , HTTP Server = Apache/1.3.29 Sun Cobalt (Unix, Return code = 999 , Date and Time = 2008/06/07 13:34, Internal Errors = There is no valid input parameters for the script! Check the referencing HTML code!
    Mick Jackson
    Jackson's Fishing Tackle
    www.jackfish.net

    #2
    are you using an on domain email address ie xxx@yourdomain.co.uk in business settings?

    what is the smtp server defined in network settings

    who is your host?

    Comment


      #3
      Host is Zen and using on domain e-mail.

      Server settings below:

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      Mick Jackson
      Jackson's Fishing Tackle
      www.jackfish.net

      Comment


        #4
        When you say your mail system has stopped working:
        Is it the Actinic emails that don't work (sent using the Actinic Client)?
        Can you send emails through the same SMTP using Outlook?
        Or is it the contact form on the website that doesn't work?

        Comment


          #5
          Just the mail through Actinic. Outlook OK.
          Mick Jackson
          Jackson's Fishing Tackle
          www.jackfish.net

          Comment


            #6
            contact your host

            Comment


              #7
              These are the errors that relate to your SMTP server:

              Program version = 490 , HTTP Server = Apache/1.3.29 Sun Cobalt (Unix, Return code = 999 , Date and Time = 2008/06/07 20:23, Internal Errors = Error returned from SMTP server (1: Open Relay scanner. Please contact Support for assistance.)

              You should contact your host to find out what is causing this problem.
              ********************
              Tracey
              SellerDeck

              Comment


                #8
                Have contacted host, waiting for reply.

                Thanks to all for letting me know it was a host problem.
                Mick Jackson
                Jackson's Fishing Tackle
                www.jackfish.net

                Comment


                  #9
                  Host has not been able to sort this problem. Looks like I need a change to a new host that understands Catalog.

                  Stuck for choice with all the forum members that specialise in hosting Catalog.
                  Mick Jackson
                  Jackson's Fishing Tackle
                  www.jackfish.net

                  Comment

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