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Order confirmation e-mails - high priority!

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    #1

    Order confirmation e-mails - high priority!

    just had one of my confirmation e-mails bounced with the following message -
    SMTP error from remote mailer after initial connection:
    host mx2.mail.yahoo.com [64.156.215.5]: 553 Mail from 212.67.202.237 not allowed - VS99-IP1 deferred - see help.yahoo.com/help/us/mail/defer/defer-02.html (#5.7.1)
    this is a new one on me, anyone else seen it? I tried again manully and got the same message. The yahoo page says it thinks it is spam for some reason. My ISP is clara.

    Also, just noticed that the confirmation e-mails seem to have been set to a high priority - is there any way to change this?
    John
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    #2
    Read what the link says about open relays being used for spam.

    Mike
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

    -----------------------------------------

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      #3
      I did. But I'm not sure where the problem is...

      Where is actnic sending the confirmation e-mails from? It's not my PC because the e-mails go out even if I'm not connected. So I guess my website is sending the e-mails, but through which server?

      I'm guessing there going through Clara which is a big ISP...so I wouldn't expect yahoo to have blocked clara's e-mail servers even if some clown managed to use them to send lots of spam.

      So - how do I find out which server actinic is sending through?
      John

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        #4
        If your ISP allocates IP addresses randomly it is possible that the IP address allocated to you for that send used to belong to a spammer and so is banned. This happened to a customer of mine at the weekend.

        Regards,
        Jan Strassen, Mole End

        Comment

          #5
          I don't think it is that. I resent the e-mail using my 'log in' ISP and that didn't bounce. (I connect to the internet using Demon, but use Clara to host my website). I guess yahoo has a problem with clara mail servers at the moment...
          John

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            #6
            I'll just ignore that problem for now and hope it doesn't happen again.

            But did anyone have an answer to this -
            Also, just noticed that the confirmation e-mails seem to have been set to a high priority - is there any way to change this?
            John

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              #7
              Actinic does not do this. At least, whenever I test a customer's store and get an email, they are always standard priority. Have you made any changes to the scripts that generate the emails?

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