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    #1

    Please Please Help Me

    Hi I am new to Actinic, I have version 7 which is used to support my website www.balloonandpartyshop.co.uk This website was designed by Graphic Global.

    Is it correct that I can not add any sub sections or remove any sections? Graphic Global have advised me that I have to pay them to add any new sections or remove any

    They are telling me that my website can not be upgraded to version 9 so it would mean having a whole new website designed.

    Any advice would be greatly appreciated before it costs me £2000.00
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    #2
    I'm no expert on v7 so can't advise on sections etc - although it sounds as if you have a client version of the software to me, in which case, you are limited in what you can do with it.

    As far as upgrading is concerned, from what I read, it is extremely difficult to upgrade from 7 to 9. It is best, it appears, to start afresh within v9.

    Why not download a trial version of the software and have a go yourself? I'm not wanting to do any designers out of work, of course
    Reusable Snore Earplugs : Sample Earplugs - Wax Earplugs - Women's Earplugs - Children's Earplugs - Music Earplugs - Sleep Masks

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      #3
      Originally posted by guccij View Post
      I'm no expert on v7 so can't advise on sections etc - although it sounds as if you have a client version of the software to me, in which case, you are limited in what you can do with it.

      As far as upgrading is concerned, from what I read, it is extremely difficult to upgrade from 7 to 9. It is best, it appears, to start afresh within v9.

      Why not download a trial version of the software and have a go yourself? I'm not wanting to do any designers out of work, of course
      Thank you for this. I will do that. I have designed websites before so hopefully this wont be as painful as spending money for someone else to do it

      Comment

        #4
        Originally posted by balloonandparty View Post
        Hi I am new to Actinic, I have version 7 which is used to support my website www.balloonandpartyshop.co.uk This website was designed by Graphic Global.

        Is it correct that I can not add any sub sections or remove any sections? Graphic Global have advised me that I have to pay them to add any new sections or remove any

        They are telling me that my website can not be upgraded to version 9 so it would mean having a whole new website designed.

        Any advice would be greatly appreciated before it costs me £2000.00
        I do not have much experience with V7, current opinion seems to be go for a redesign rather than upgrade, but 2000 buys a lot of website, why not try http://www.actlance.co.uk/, post a project there and see what quotes you get, this is a commercial world after all.

        ... and yes I do have a vested interest as a designer

        Malcolm
        SellerDeck Accredited Partner,
        SellerDeck 2016 Extensions, and
        Custom Packages

        Comment

          #5
          Originally posted by balloonandparty View Post
          a whole new website designed.
          Looks he has subconsciously decided already lol.

          V7 didn't have a client version as I recall, i though that started in V8. As for not being able to add or remove sections, that sounds like a right load of crap too. Have you actually tried to add or remove one? what happens when you try?

          If you went V9 a redesign is the best option.

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            #6
            When I tried to create a new section it appears in the software but does not show on the website !!

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              #7
              Can you provide a screenshot of it setup, it must be set to hide or not be included or something, i can't see how it could not appear unless told not to, if you are allowed to create it in the first place.

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                #8
                I take it you have updated the site by clicking the upward arrow?

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                  #9
                  Click 'refresh' on your browser too, might be a cached page problem only.

                  Comment

                    #10
                    yep have updated site, have refreshed browser = Nothing

                    Comment

                      #11
                      Screenshots then please. Check it shows in the sitemap too and compare it to one that does show to confirm settings all the same.

                      Comment

                        #12
                        Most likely they have hard coded the section navigation links into the HTML content.
                        Quite common back in the day, especially getting round the cgi-bin menu links.
                        In V7 there are HTML files controlling layout, and most likely one of these will have to be changed to reflect the added section - hence their statement about not being able to change anything....
                        Not a good position to be in though!

                        Your options:
                        1. Learn a bit more about the HTML construct of your custom V7 site so you can add/edit sections yourself
                        2. Ask someone to do this for you; preferably an Actinic designer with V7 skills
                        3. Upgrade and get a new design - there are plenty of options out there to get a new looking website in V9
                        Fergus Weir - teclan ltd
                        Ecommerce Digital Marketing

                        SellerDeck Responsive Web Design
                        SellerDeck Hosting
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