Hi Folks,
It looks like I'm having a problem with my online store. I'm running version 7.07.0.0.0.HCFA.
I haven't made any changes since I transfered the site over to my new server a few weeks ago. At that time I got everything up and running and tested.
Now I'm not able to download any orders. I'm getting the following error message:
When trying to configure new network settings, I am able to input my ftp details and then website address, but then get the following error:
I'm not sure how to resolve this. I'm wondering if this is something to do with file permissions? I've just taken a look at the folders via ftp and every folder on my server now shows xxx instead of numbers, and blue boxes where ticks used to be!
Any advise on how to proceed would be very welcome.
Many thanks,
Myles
It looks like I'm having a problem with my online store. I'm running version 7.07.0.0.0.HCFA.
I haven't made any changes since I transfered the site over to my new server a few weeks ago. At that time I got everything up and running and tested.
Now I'm not able to download any orders. I'm getting the following error message:
Actinic received an request forbidden error from the web server. The server is not properly configured to allow Actinic to run CGI scripts from the cgi-bin. Run Web | Configure Web Site Details... to review your web site configuration.
The wizard received an error while verifying the web server. Error sending request
Any advise on how to proceed would be very welcome.
Many thanks,
Myles
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