Hi All,
I would really appreciate your help on this one please - I've spent hours over the last two days going through all the threads trying to find out if someone has already brought this subject up and cannot find anything . . . . apologies in advance if I've just been stupid and used the incorrect terms for my searches.
For the last 4 years I have outsourced my fulfilment and delivery to a third-party logistics provider. Recently I swiched providers and the new company wanted all my items & bundled products (containing differing selections of individual items) to have reference codes - no problem with that, they now show on my packing lists and invoices. Now that's all sorted however, I want to be able to forward the packing lists to the fulfilment company (without having to fax or scan copies over).
Here's the problem: I can't simply add the fulfilment company's email address to accept copies of the orders as vitually every one needs enriching before it is ready (I deal with the international student market and they invariably get the address and/or postcode incorrect). We have to check and amend the delivery details before forwarding the packing lists on. In the past I have used the 'Mail' facility within each order to forward it on (once its enriched) but not only is this in plain text (so doesn't look very good when popped into the 'Documents enclosed' window) but also I cannot get the reference codes to show up here.
Does that all make sense? If so, could someone kindly let me know how can send a neatly formatted, enriched packing list (with reference codes) to my fulfilment company?
Your help would be very much appreciated.
Thank you in advance.
Bob
www.All-Unied.com
I would really appreciate your help on this one please - I've spent hours over the last two days going through all the threads trying to find out if someone has already brought this subject up and cannot find anything . . . . apologies in advance if I've just been stupid and used the incorrect terms for my searches.
For the last 4 years I have outsourced my fulfilment and delivery to a third-party logistics provider. Recently I swiched providers and the new company wanted all my items & bundled products (containing differing selections of individual items) to have reference codes - no problem with that, they now show on my packing lists and invoices. Now that's all sorted however, I want to be able to forward the packing lists to the fulfilment company (without having to fax or scan copies over).
Here's the problem: I can't simply add the fulfilment company's email address to accept copies of the orders as vitually every one needs enriching before it is ready (I deal with the international student market and they invariably get the address and/or postcode incorrect). We have to check and amend the delivery details before forwarding the packing lists on. In the past I have used the 'Mail' facility within each order to forward it on (once its enriched) but not only is this in plain text (so doesn't look very good when popped into the 'Documents enclosed' window) but also I cannot get the reference codes to show up here.
Does that all make sense? If so, could someone kindly let me know how can send a neatly formatted, enriched packing list (with reference codes) to my fulfilment company?
Your help would be very much appreciated.
Thank you in advance.
Bob
www.All-Unied.com
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