Pre-authorisation Maintenance Release

[Tim Weaver]

Up until very recently, when receiving a pre-authorised payment from WorldPay the payment was marked as Full Payment Received, but since re-installing Actinic Developer 6.1.3 from CD on a new PC, the orders come through marked Pre-Athorized (PSP).

Fair enough, but I can only change this to Full Payment Received by manually adding a payment, which is still fair enough, but unfortunately both transactions are printed on the invoice and one is prevented from deleting the original Pre-Authorized payment.

This make the invoice look misleading and affects all of our credit card receipts. I understand that it is not easy to change this state of affairs, so is there any chance of it being resolved in a maintenance release?

[Tim Weaver]

It is actually worse than I thought.

Not only does the exra card payment entry on the invoice have no description (and no facility to add a comment because all fields are greyed out), BUT it also adopts the date that the manual transaction was entered.

So if a customer ordered and payed by credit card on 23 Nov, but the transaction was not completed until 25 Nov, one gets:

Payments
Date ................... Payment type .......... Amount ........ Comment
25 Nov 2003 ......... Credit card debit ...... £235.00
25 Nov 2003 ....................................... £235.00

Is there any chance this could be fixed soon please?

[cdicken]

Tim

I have reported this to the development team. We are wrapping up 6.1.4 at the moment, but I'll get someone to look into it and see what can be done.

[Tim Weaver]

Thanks Chris.

[Jan]

Chris,

It is a very simple fix - just a matter of changing an 11 in a formula to a 10.

Cheers,

Jan