Hi there!
We have just changed our hosting company, and funnily enough we moved from a company reselling Fasthosts to a company reselling Fasthosts.
So, I thought there shouldn't be any problems with the settings, as it's on the same servers.
Wrong.
Because we put the site live before moving the domain name (www.beautifulthings.co.uk), we have it all on a sub domain of the company: www.asp-host.co.uk.
Now, this needed a bit of fiddling to get the email working again, but it's all working now: within Outlook Express the email works, within Actinc the upload works, but the email function within the catalogue (v.6) doesn't work anymore.
The hosting company just advise to go onto this forum and ask for help, very helpful....
Now, the original setting within the network settings were smtp.beautifulthings.co.uk to send emails.
The hosting company say we need to use the sub domain, so that it becomes smtp.beautifulthings.asp-host.co.uk - but we tried all that, and it doesn't work.
He says, that it can't have anything to do with the permission settings, and so now we're clueless as to what it could be then - is there another field somewhere that needs to be changed apart from the Network Settings in the Advanced option?
Thanks for any help that you can give!
Anuschka
We have just changed our hosting company, and funnily enough we moved from a company reselling Fasthosts to a company reselling Fasthosts.
So, I thought there shouldn't be any problems with the settings, as it's on the same servers.
Wrong.
Because we put the site live before moving the domain name (www.beautifulthings.co.uk), we have it all on a sub domain of the company: www.asp-host.co.uk.
Now, this needed a bit of fiddling to get the email working again, but it's all working now: within Outlook Express the email works, within Actinc the upload works, but the email function within the catalogue (v.6) doesn't work anymore.
The hosting company just advise to go onto this forum and ask for help, very helpful....
Now, the original setting within the network settings were smtp.beautifulthings.co.uk to send emails.
The hosting company say we need to use the sub domain, so that it becomes smtp.beautifulthings.asp-host.co.uk - but we tried all that, and it doesn't work.
He says, that it can't have anything to do with the permission settings, and so now we're clueless as to what it could be then - is there another field somewhere that needs to be changed apart from the Network Settings in the Advanced option?
Thanks for any help that you can give!
Anuschka
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