We run V6 Dev. and have 5 sites within. When trying to do a page preview, it takes approximately 40 seconds for the preview page to appear. This problem seemed to have started at the same time a V5 Cat. site was upgraded / imported to V6 cat. (the upgrade was far from smooth). The problem effects all 5 sites. I have had it suggested that it is perhaps due to large number of orders now within each site but have tried removing them to no avail, the number of products is not hugh either, any more ideas?
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Try going to 'Housekeeping | Compact Databases' and see if that helps at all.
Also, take a snapshot of one of your sites and then try applying one of the default themes. If this is much quicker then it may be an issue of your templates.
Also, does it take much longer than you expect just to do a single Offline Page Preview (Ctrl+A)? If that is pretty speedy, it may be the problem is with a specific area of the preview.
If all that turns up nothing, register an email support question at http://www.actinic.co.uk/support/register.htm and the email support team can take a look at your snapshot and test for any problems.
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Is that system connected to the Internet?
It could be that Actinic is trying to register a new site license. This happens whenever a new site is created.
It's meant (I think) to happen on an initial upload so it shouldn't really happen on Preview.
NormanNorman - www.drillpine.biz
Edinburgh, U K / Bitez, Turkey
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