Sorry about the pun. Thought it might attract some attention..!
We run V6 linked to Sage line 50 via Actinic Link.
We use product weights to calculate website shipping charges.
Our Sage Sales Orders have this weight printed on them as a total.
All well and good so far...
When we transfer orders to Sage via Link the calculated weight total that appears on the Sales Orders is complete garbage! (ie 5.34kg for a 700g cycle helmet!)
If the same order is put on to Sage manually the totals are fine.
Doubly confusingly, if the website order is re-printed at a later date, the weight totals come out absolutely perfect!
Can anyone tell me what is happening here, or have we just wandered inadvertently into The Actinic Link Twilight Zone©
Steve Robertson
We run V6 linked to Sage line 50 via Actinic Link.
We use product weights to calculate website shipping charges.
Our Sage Sales Orders have this weight printed on them as a total.
All well and good so far...
When we transfer orders to Sage via Link the calculated weight total that appears on the Sales Orders is complete garbage! (ie 5.34kg for a 700g cycle helmet!)
If the same order is put on to Sage manually the totals are fine.
Doubly confusingly, if the website order is re-printed at a later date, the weight totals come out absolutely perfect!
Can anyone tell me what is happening here, or have we just wandered inadvertently into The Actinic Link Twilight Zone©
Steve Robertson
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