I'm a newbie. I've searched the forums for help on this one to no avail. Any help would be greatly appreciated.
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I sell magnets that comes in packs of 100 magnets. Customers may purchase any number of packs and I've broken down the prices (under Product Details/Prices Tab) so that they receive the appropriate discount on the magnets depending on how many packs they purchase.
So far so good.
Each product in Actinic has several components that are "one-time" purchases. For example, if the customer would like a logo added to their all their magnets, it is a flat $10 fee no matter how many magnets they bought. If the customer would like an electronic proof of their magnet sent to them, it is a flat $10 fee no matter how many magnets they bought. Make sense?
The problem I'm having is this: if a customer buys 7 packs of magnets, it shows that they buy 7 "add a logo" - which is incorrect (this adds $70 to their total purchase instead of the desired $10 flat fee). It also shows that they bought 7 "receive an electronic proofs" (again, adding $70 to their total purchase instead of the desired $10 flat fee). This is not correct.
Do you have any suggestions how to remedy this problem?
Thanks in advance for any help you can give me.
- fife
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I sell magnets that comes in packs of 100 magnets. Customers may purchase any number of packs and I've broken down the prices (under Product Details/Prices Tab) so that they receive the appropriate discount on the magnets depending on how many packs they purchase.
So far so good.
Each product in Actinic has several components that are "one-time" purchases. For example, if the customer would like a logo added to their all their magnets, it is a flat $10 fee no matter how many magnets they bought. If the customer would like an electronic proof of their magnet sent to them, it is a flat $10 fee no matter how many magnets they bought. Make sense?
The problem I'm having is this: if a customer buys 7 packs of magnets, it shows that they buy 7 "add a logo" - which is incorrect (this adds $70 to their total purchase instead of the desired $10 flat fee). It also shows that they bought 7 "receive an electronic proofs" (again, adding $70 to their total purchase instead of the desired $10 flat fee). This is not correct.
Do you have any suggestions how to remedy this problem?
Thanks in advance for any help you can give me.
- fife
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