Have just noticed a really wierd thing going on with my site:
We use weight to calculate shipping charges
Although each item is set up properly with a correct weight, the site seems to be calculating a bizzare weight and consequently a spurious shipping charge:
Try going to:
http://www.gearshift.co.uk/acatalog/Base.html
and order 2 pairs of item #WENS3 in either gender and any size Small/10
This item is set up with a weight of 0.200kg, making an order total of 0.400kg yet the resulting order calculates at 0.900kg, with shipping charges to match! (more than twice the correct amount!)
Basically Actinic seems to be ignoring the weights entered and using something else..
Anyone has similar problems?
Steve
We use weight to calculate shipping charges
Although each item is set up properly with a correct weight, the site seems to be calculating a bizzare weight and consequently a spurious shipping charge:
Try going to:
http://www.gearshift.co.uk/acatalog/Base.html
and order 2 pairs of item #WENS3 in either gender and any size Small/10
This item is set up with a weight of 0.200kg, making an order total of 0.400kg yet the resulting order calculates at 0.900kg, with shipping charges to match! (more than twice the correct amount!)
Basically Actinic seems to be ignoring the weights entered and using something else..
Anyone has similar problems?
Steve
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