Add to cart problem

[raywood5]

I am having problems with my add to cart feature. When you click the button it goes to /cgi-bin/ca000013.pl then there is a blank white page or I receive this error:

A General Script Error Occurred

--------------------------------------------------------------------------------
Error: Error opening configuration file ../acatalog/A000245.cat. No such file or directory

Take a look if you have to:

http://www.winestuffdirect.com/acata...shing_Kit.html

[Pneumatus]

have you tried refreshing your website?

[raywood5]

Yes I have refreshed many times.

[Highlander]

I had a quick look on your site.

If you look at the menu, the contact pages and other URLs are wrong.

http://www.winestuffdirect.com/Biber...cy_policy.html.

I think you have your path settings wrong.

Niall

[cdicken]

Could you give us a username and password to log on to your site with?

Thanks.

[raywood5]

username: admin
PW: duster

[cdicken]

When I click 'Add to Cart' I just get a blank screen.

Have you made any customisations to the Perl scripts? If so I suggest copying an original (untouched) copy of the Actinic Perl scripts from the 'Original' folder into your 'Site1' folder and then refreshing the site.

[raywood5]

The only customization was to bb000013.pl using a script to redirect to a different page after loggin in. I did as you suggested with the .pl files from the Originals folder and did a full refresh and am still receiving the same problem a blank screen.

Any other suggestions.

[cdicken]

I suggest you register a email support query at http://www.actinic.co.uk/support/register.html as I think someone will need to look at your snapshot.