Uneven spaces

[Laylah]

We are using Business v. 7.0.1 with Business theme and Actinic original product template (some might think boring but it is clean and fast).

However, we notice that we get unequal horizontal spaces between description and price . . . all the ones with image on the left are one size and all the others with the image on the right are another size . . .

anyone any ideas?

[James M SellerDeck]

Hi there

Are all the products using the same productline template layout, or different ones? There are several <br> tags placed between the description and price in the product line template that would give the gaps... so it could be if they are using different templates, one may have more <br> tags than the other - just an idea...

Can you post up the website url so we can have a look?

[Laylah]

Hi James

Nope . . . everything identical. To see it an action go here

[James M SellerDeck]

Its quite random the way its doing it - have you checked the Full Description in the product details, that you dont have any returns after the text you have enetered for the products that have the big gap?

[Laylah]

Hi James

The spaces are identical on each side . . . there is no randomness. on the left it is four lines and two lines on the right!

There are no extra spaces or returns at the end of the Full Description in the product details of any of the products in the sample section.

[James M SellerDeck]

If you have a look at the template in your site1 folder called Act_productline.html, you should see NETQUOTEVAR:PRODUCTDESCRIPTION and NETQUOTEVAR:PRODUCTPRICE, these should appear twice in this template.

Has one of them got more <br> tags inbetween the two NETQUOTEVAR's than the other?

If not, could you post up the productline template for me to have a look at please?

[Laylah]

Hi James

Both appear identical to me in terms of <br> tags but NETQUOTEVARISCOUNTINFO appears in the 2nd occurrence!

All products on the sample page are in the same product group and attract the same discounts

file attached (file date 22/12/2003)

1st occurrence==============================
<BR>NETQUOTEVAR:PRODUCTDESCRIPTION&nbsp;NETQUOTEVAR:EXTINFOLINKNETQUOTEVAR:EXTINFOBUTTON
<BR>NETQUOTEVAR:PRODUCTBEGINLINKNETQUOTEVAR:PRODUCTLINKTEXTNETQUOTEVAR:PRODUCTENDLINK
NETQUOTEVAR:PRICEEXPLANATION
<BR><B>NETQUOTEVAR:PRODUCTPRICE</B><BR>


2nd occurrence==============================
<BR>NETQUOTEVAR:PRODUCTDESCRIPTION&nbsp;NETQUOTEVARISCOUNTINFONETQUOTEVAR:EXTINFOLINKNETQUOTEVAR:EXTINFOBUTTON
<BR>NETQUOTEVAR:PRODUCTBEGINLINKNETQUOTEVAR:PRODUCTLINKTEXTNETQUOTEVAR:PRODUCTENDLINK
NETQUOTEVAR:PRICEEXPLANATION
<BR><B>NETQUOTEVAR:PRODUCTPRICE</B><BR>

[James M SellerDeck]

Removing 2 <br> tags in the second occurance that appear before <BR><B>NETQUOTEVAR:PRODUCTPRICE</B><BR> would remove the extra 2 spaces that are being inserted.

[Laylah]

still doesn't explain why it is doing it or why NETQUOTEVARISCOUNT is in the second occurrence -- is this the cause?

[James M SellerDeck]

Would you be able to send in your snapshot then, as I cant see by looking at your site where these spaces are coming in from... looking at other sections, it dosent always happen on the second occurance of every product, it appears to be more random.

You can send the snapshot to the contact us link as the bottom of this page, and put it to the attention of me - James.
________

[Laylah]

Hi James

Toby is working on a snapshot at the moment . . . another problem.

The snapshot (24Mb) exceeds my individual mail limit (20Mb)

If you want your own copy, can your let me know your ftp area

also I would need to look at particular sections to make sure everything was totally consistent amongst the products.

Are you sure it is not the extra variable causing the problem??

[Laylah]

Hi James

I should explain that this problem arose because we are working through the site attempting to make everything more consistent . . . some layouts are 'use parent' others are specified . . . this is why you are seeing apparently 'random' spacing.

In those sections where we have every product the same the spacings are unequal between right and left.

[James M SellerDeck]

Hi Tony

Found where those spaces are coming from, there is a <p> paragraph tag being inserted in Design | Text.

You can remove this by going to Design | Text, then click the GOTO button, enter phase = -1, id = 1240. If you delete the <p> that is highlighted then that will remove the spaces.

The other thing I would recomend, is to insert the NETQUOTEVARISCOUNTINFO in the same place in the 1st occurance that we discussed earlier, to keep the layout all even.

Hope that helps.

[Laylah]

Thanks for your help . . . all done