Hi.
I am running a site in test mode at the moment and when you put an order through, everything seems fine. You enter your card number on the PROTX test page and then you get a screen saying authorising but then it goes to a file not found page. I believe it should go to a page which confirms your payment has been a success and gives out a reference number.
The order comes back through to Actinic as a PSP Pending.
I don't know whether this is an Actinic fault or a PROTX fault.
Anybody have any suggestions? Or should I just contact PROTX? - what is their support like?
Thanks
Ben.
I am running a site in test mode at the moment and when you put an order through, everything seems fine. You enter your card number on the PROTX test page and then you get a screen saying authorising but then it goes to a file not found page. I believe it should go to a page which confirms your payment has been a success and gives out a reference number.
The order comes back through to Actinic as a PSP Pending.
I don't know whether this is an Actinic fault or a PROTX fault.
Anybody have any suggestions? Or should I just contact PROTX? - what is their support like?
Thanks
Ben.
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