Hi,
I've just implemented a change to our website which integrates the extended info page within our main website design without the need to use a popup.
Problem...
I'm using a link which when on the Extended Info page returns the customer to the last product viewed within the section when clicking Back.
Unfortunately there are some instances where the Back will not work and this appears to be when duplicate products are involved.
For an example of what I mean have a look at...http://www.enjoymuzic.com/acatalog/p...pilations.html
click on More Info... on any product then try the Back button.
Firstly when you click on the More Info... Button you can see by the breadcrumb bar that we've been redirected to the category which holds the duplicate products (why - I don't know!).
Then clicking Back doesn't work.
Aside from the problem that customer's are being redirected to the duplicate products; even if you navigate directly to a duplicate product you get the same problem.
I gather that there are probably 2 separate problems at work here.
Does anyone have any ideas on how to sort this out?
Thanks for any help.
David
I've just implemented a change to our website which integrates the extended info page within our main website design without the need to use a popup.
Problem...
I'm using a link which when on the Extended Info page returns the customer to the last product viewed within the section when clicking Back.
Unfortunately there are some instances where the Back will not work and this appears to be when duplicate products are involved.
For an example of what I mean have a look at...http://www.enjoymuzic.com/acatalog/p...pilations.html
click on More Info... on any product then try the Back button.
Firstly when you click on the More Info... Button you can see by the breadcrumb bar that we've been redirected to the category which holds the duplicate products (why - I don't know!).
Then clicking Back doesn't work.
Aside from the problem that customer's are being redirected to the duplicate products; even if you navigate directly to a duplicate product you get the same problem.
I gather that there are probably 2 separate problems at work here.
Does anyone have any ideas on how to sort this out?
Thanks for any help.
David
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