Displaying delivery dates

[Donna Kempster]

Thought I'd just show you what we'd done with this bit of code:

See one of our products here

Thanks again to all who helped, much appreciated as always.

KR

Donna

[leehack]

That looks excellent Donna, well done, a great addition.
Gotta be worth an AUG appearance that me thinks.

[Paul Bulpit]

And:

Rather than put it on every product, I've put it in a panel on the right hand side of the page:

http://www.rainbowfloristsupplies.co.uk


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[leehack]

No good if delivery on some items is different to others though, heavy versus light etc. Good to see it can be used on both though. You could even go one step further and link it to the product weight as that can signify the weight method and thus the delivery schedule.

[Paul Bulpit]

No good if delivery on some items is different to others ......

We ship by either (up to 1kg) RM First Class Post or (heavier) City Link, both of which are (should be!) 'Next Day' - our heavier items do not therefore take any longer.

The script includes the facility to have a cut-off time, so if an order is placed after 3pm it adds a day to be on the safe side.

We also say 'some exceptions may apply'. But basically we're hoping it will stop people telephoning to see how long delivery takes.

Also, at the time of posting, we're a bit pressed so I've added a day to the schedule as well. The panel currently says Tuesday - in fact today's orders will be there Monday. Under promise, over deliver!


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[TraceyHand]

Under promise, over deliver!
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typical male quote...except probably without the delivering part

[leehack]

typical male quote...except probably without the delivering part

Better than being a sheila, promise f.all and deliver f.all

[TraceyHand]

Better than being a sheila, promise f.all and deliver f.all

Lee, I understand now.
You've had a difficult life and it's starting to take it's toll.

Maybe I should start making allowances for your "situation"

[leehack]

Maybe I should start making allowances for your "situation"

I think you should too, it's not easy being the forum recluse who never sleeps you know. A little understanding....please.

[TraceyHand]

I think you should too, it's not easy being the forum recluse who never sleeps you know. A little understanding....please.

I'm sure you can get some sort of 'help' for your kind of problem.. maybe there's a medical experiment or trial you can participate in?

[leehack]

We also say 'some exceptions may apply'. But basically we're hoping it will stop people telephoning to see how long delivery takes.

This will be an interesting part, if you notice any difference, please let us know, i think it's a great idea either your way or Donna's and should be landing in the AUG (aka the 'Rouxel') IMO.

[leehack]

maybe there's a medical experiment or trial you can participate in?

It's those darn things that got me to here......

[Paul Bulpit]

This will be an interesting part, if you notice any difference, please let us know....

There's so much we want to tell customers, to stop them telephoning with daft questions, I can't get it all on the screen.

the AUG (aka the 'Rouxel')

I was thinking along those lines after your earlier comment, as he does seem to have written most of it!


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[leehack]

There's so much we want to tell customers, to stop them telephoning with daft questions, I can't get it all on the screen.

LOL, that made me smile, introduce an FAQ page and then they can ask you what FAQ stands for and how to use it.

[Donna Kempster]

Originally Posted by pfb5
We also say 'some exceptions may apply'. But basically we're hoping it will stop people telephoning to see how long delivery takes.

Same for us Paul. Especially on our cotton bunting brand. We're hoping it reduces calls re 'can you get it to me by 'xx'?' and helps those who don't phone, order. We have an FAQ section and a delivery section but they still call!

Our best queries though are:

I'm having a marquee at my wedding. How much bunting do you think I need? Classic Dx