Paypal pro fraudulant sales?!

[Bruce]

This one is being discusssed on http://community.actinic.com/showthread.php?t=34880

[Orchid]

I'm using 8.5.2 and the address details still aren't being passed??

Or more specifically aren't being passed if the user chooses not to use the express checkout button. (ie. they enter their address in Actinic's Checkout).

Any ideas?

[TraceyG]

Hi,

Can you check that the 'country' fields for the Invoice Address and Delivery Address are using drop-down boxes for the customers to select from rather than free text fields. Paypal Pro and Paypal Express require the country code to be passed to them for it to work. If you use a free text field for either then the customer could type the country in a few different ways (ie UK, England, United Kingdom, not to mention with spelling mistakes) so a country code cannot be passed for it. To ensure that this happens you should set your 'Tax by location' to 'Tax by Invoice Address' (Settings | Business Settings | Tax tab).

[Orchid]

Hi Tracey

It is on the page where you choose which country you are shipping to - but as soon as you hit the next page it's written in by Actinic and when you look through the code there is a hidden field with the value of "United Kindom" - seems to me that this will be what is throwing it as the paypal setup guide that bruce wrote says that the code should be UK.

I've changed to tax by invoice address and am now uploading. I'll post back once uploaded.

[Orchid]

I've now uploaded but although the tax is set as you suggest the drop down is still on the first page of checkout and the name is written out in full on the second - and once again the hidden field says United Kingdom not UK as it probably should.

<input type="hidden" name="INVOICECOUNTRY" value="United Kingdom" />

Have a look at
http://www.intacaravans.co.uk to see what I mean. How would I change this?

[TraceyG]

Hi,

Don't worry about that hidden field on the checkout pages. The script converts this to 'GB' when it is passed to Paypal. I've just tested it out with the settings I've mentioned and the address was passed to Paypal. In Paypal it shows as GB.

[Orchid]

In which case why isn't it passing address for me - is this one for support do you think?

[TraceyG]

is this one for support do you think?

Yes, it needs some investigation as to why it isn't working for you.