PayPal Standard not issuing payment callbacks

[feemish]

Hhhmm.. I stand corrected.. If v8 and v9 are still receiving callbacks ok, then yes there must be a difference. Can someone at Actinic enlighten us on why the v7 and previous integrations are no longer working with Paypal?

It could be a temporary break.. IPN from Paypal has gone down before, but not usually for more than a day or two.

[Rollerboy]

Paypal callbacks have also stopped at my v7 store.. They stopped on new years day. Before that it was working fine.

I didnt realise Actinic had a shelf life... Are people saying that Actinic v7 will now no longer work correctly with paypal?

Is the process by which paypal calls the actinic store IPN?
Or is it something else?

[feemish]

Paypal Merchant support have sent me this;

Our logs show we are sending IPN's to your destination URL. It appears something is wrong with the script located there or access to the script. We are retrying over and over.

Paypal are passing the buck. They are telling me its a problem with Actinic.
There cant be some date thing cocking up the call back can there?
Strange that we all stopped getting callbacks at New Year !

[leehack]

It's clearly a Paypal change, too coincidental, however V7 is unsupported software now, so maybe time to upgrade.

[feemish]

Upgrading cant be done in a few days though... or even weeks in my case.

This cant be that hard to fix, callbacks were working fine for all of us v7 grandads until New Year. The fact they've all stopped at the same time means either Paypal have changed something their end or the actinic script responsible has some time limiting function which went out of date at the start of 2010.

Either way this is easily fixable by someone with the know how.

[guccij]

Did anyone actually call Actinic???

[Rollerboy]

Still no callbacks from Paypal are getting through.
I checked the IPN history on my account... Paypal is sending the IPNs... they are failing.. Paypal is retrying to send them... sometimes 5 times.
This points to a problem with Actinic.

As others have hinted.... Is there a 'built in' time failure to Actinic v7 ?
Seems odd that they all stopped working at New Year.
If there is a built in failure date then that is well out of order.
If actinic is trying to force us to upgrade... I wont... on principle.

[vintagewinegift]

talking to actinic

spoke to actinic and they now tell me that even though I pay a annual fee to them they can't help me as I use version 7!

Thanks a million Actinic for letting me know!

[Paragon]

Still no callbacks from Paypal are getting through.
I checked the IPN history on my account... Paypal is sending the IPNs... they are failing.. Paypal is retrying to send them... sometimes 5 times.
This points to a problem with Actinic.

As others have hinted.... Is there a 'built in' time failure to Actinic v7 ?
Seems odd that they all stopped working at New Year.
If there is a built in failure date then that is well out of order.
If actinic is trying to force us to upgrade... I wont... on principle.

A conspiracy theory?
I doubt its a deliberate ploy by Actinic, but a little support or suggestion from them would be good.

[acompton]

I'm sure this isn't a conspiracy. The programmer in me tells me this is probably to do with the new decade - something that got tidied up in V8. Actinic don't support V7, so they aren't going to help. Between us, we need to compare the scripts from V7 and V8 that handle PayPal payments.

[Benjamin Dyer]

No conspiracy!

We are investigating this now and I'll post our findings back to the community.

Ben

[zmagyar]

Ben asked me to take a quick look at this. According to Paypal nothing has changed as usual. However checking the possible reasons it looks like they have changed their system and now callbacks to Paypal servers are not allowed on port 80. Pre v8 versions are using that port but v8 and newer uses https at port 443. This is the reason why only versions earlier than v8 are broken.

As far as I can see the function needed for the https communication is already in the v7 scripts. Therefore it can be fixed by a simple script change. Just locate PostPayPal.fil in the CommonOCC folder within your site folder. Then open it in a plain text editor and find the lines

($status, $sError, $sHttpStatus, $sResponse) = ACTINIC::HTTP_SendAndReceive('www.paypal.com', 80, 
   '/cgi-bin/webscr', $sPostedData, 'POST');

This needs to be changed to have

($status, $sError, $sHttpStatus, $sResponse) = ACTINIC::HTTPS_SendAndReceive('www.paypal.com', 443, '/cgi-bin/webscr', $sPostedData, 'POST');

Once the file is edited and saved do a web refresh and Paypal should be working again.

I hope this helps.

[vintagewinegift]

Thank you actinic!

Are you telling me man did land on the moon and Elvis is dead!

Thank you for the support

[Joanna14]

Thank you Zoltan for sorting this so quickly.

I've just changed the script, downloaded the orders and all is working as it should be with Paypal now.

Cheers
Joanna

[acompton]

I've also made the change and uploaded. Thank you Ben and Zoltan for picking up on this one and looking after us 'oldies'. Qudos to Actinic!