Getting duplicate orders. 1 paid, 1 pending

[PatchworkRabbit]

I'm just going on Pinbrook's advice that it might be a problem with the host.



I've asked a few of the customers that have had issues what happened and one of them said they had to click [go to paypal] twice and that there was a Paypal error on returning to the site. Sadly, she didn't remember the text of the error, and while I can recreate the delay sometimes, I don't get an error. I suspect the host was just being diligent and trying to see what they can find in the error log for the relevant perl script.

The host is 5quidhost. Why?

[guccij]

The host is 5quidhost. Why?

Generally, going by posts on this community, cheap hosts don't perform well with Actinic.

You are much better off going with a host which is known to work with Actinic. It doesn't need to cost a fortune - there are several people on here who offer proper Actinic compatible hosting packages.

[PatchworkRabbit]

Once again, thanks for the advice. I'd quite like to have a stab at resolving the problem first, though, as I have absolutely zero issues with anything else, host wise.

to be honest i would suspect your host.

Pinbrook, can you elaborate on this?

Thanks

[PatchworkRabbit]

As an update, I think the problem was caused by having Auto Return and PDT turned on.

http://community.actinic.com/showthread.php?t=47541

I haven't had this problem since switching them off.