PayPal Instant Payment Notifications (IPN) Failing

[leehack]

Do you tell your customers where you source your products so they can go get them cheaper? it's a similar argument, unsupported is unsupported and for the good of all, no matter how long it may have taken them to help, they have to draw a clear line, otherwise it gets somewhat blurry i expect.

[cactus02]

Hi Paul
I'm also with fast host dedicated server, Here's what to do.
1, open putty - type in the ip number of your server and log in as root.
2, type in: yum install perl-Crypt-SSLeay
3, follow the instructions ( type yes when asked) and wait for the installer to finish and log out.
4, restart your server.
Total time about 5 mins.
Thanks
Chris

They say we have to also install « NETssl ».
Are the installations procedures the same ?
I am using SME Server 7.5.1.

[Hendrik]

Like Paul Brebner, I have a dedicated server which the ISP (Easynet) expect me to maintain. So upgrading the perl modules is not that easy, given my lack of technical ability.

I am hoping that the new script(s) from Actinic will solve the problem.

Hendrik

[alexbrowne]

I have same problem also

I have same problem also and have changed the IPN to http://www.freeyourmobile.biz with no luck either.

I have actinic v8.
We also use another 2 other shopping cart software programs and that works fine with Paypal so passing back to Paypal isnt necessarily correct.

[gcamley]

I have same problem also and have changed the IPN

You should leave the IPN blank. Actinic integration sends the IPN directly to PayPal during the payment transaction process.

To resolve the problem in the short term you need your ISP to install the perl module Crypt::SSLeay as discussed earlier in this thread.

[ukbikeparts]

When will the actinic update be available

We've also experienced the PayPal problem since mid September.

Will Actinic be providing a patch and when will it be available?

[Lofty]

Should Actinic Now State Paypal not supported?

I have over 20 sites using Actinic and Paypal is not working correctly on any of them.

I use United Hosting and they have installed the 3 modules.

I also run 4 zen cart sites which are working fine with Paypal.

This problem has been outstanding quite a while now.

I am considering removing Paypal as a payment option until this is finally rectified!

Should Actinic Now State Paypal not supported?

[Golf Tee Warehouse]

Robert,

Have you run the SiteExplorer script in Post #173 which will check that the modules have been correctly installed and are recognised by Actinic.

[pixelhaus]

We run webfusion linux VPS packages which are based on Ubuntu. Can anyone tell me what the correct SSH commands would be to install these 2 components?

Ta in advance.

[Lofty]

Hopefully Sorted

Robert,

Have you run the SiteExplorer script in Post #173 which will check that the modules have been correctly installed and are recognised by Actinic.

I Installed and checked my sites using the download to find that the modules have not been installed.

The modules have now been installed (i've checked) and its just a case of waiting for my next paypal order. I will post back with the result.

[leehack]

Add a dummy product for 1p and try it yourself, save the suspense?

[Lofty]

Back to Normal - If you can call it Normal.

Hi All...

Everything is now working okay again having followed the suggestions on this thread. I talked a customer thru an order online and the order went into pending instead of payment pending.

I have to say though that I still have the problem listed on the following thread http://community.actinic.com/showthread.php?t=40498 because I use shipping based on UK Counties.

Once a customer returns from paypal to my site they receive a general script error page and I then have to manually send them an order received email.

[martindowling]

I have hosting with UK2 and have installed the perl modules successfully. There are two sites hosted, one as the main site and the second below it. IPN is failing on the lower site. UK2 have suggested putting this code on this site to provide a path to the perl modules

BEGIN {
my $base_module_dir = (-d '/home/spectru6/perl' ? '/home/spectru6/perl' : ( getpwuid($>) )[7] . '/perl/');
unshift @INC, map { $base_module_dir . $_ } @INC;
}

Whereabouts should this go, do you think? I'm using Actinic v7.

[Priti Mehta]

Paypal still not working

Hi, I've read through the posts and the "fix" for this issue. Unfortuantely, my hosting company (Donhosts) will not install the script as they say they can only do it if the majority of their clients want it! There was some mention that Actinic are working on another fix soon. Is this still going to happen? I was talking to Actinic sales/support yesterday and they said they are not working on anything and the only quick solution is to move to their hosting !!!

Any information would be appreciated.

Thanks

[leehack]

Move hosting, only sensible option.