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Actinic not linking to Sage Pay

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    #1

    Actinic not linking to Sage Pay

    Hi, i am wondering if someone out there knows what is going on or has experienced the same issue.

    I have set up www.wiltsrodguns.com using V9.0.5 and integrated it with Sage Pay via the business settings/payments tab at the top.

    When i add something to the cart, the checkout process works until i try to pay via Sage Pay where i get a screen which says:

    "You will now be automatically transferred to the Sage Pay VSP secure server to process your credit card details with complete confidence."

    And NOTHING happens, it stays on this page.

    I have searched forums in both Actinic Community and Sage Pay websites and also Google for anyone who has had this. I have read the integration instructions and followed them to the letter and i still get this page rather than being directed to Sage Pay to pay for my order.

    Any help is greatly appreciated.
    Sarah
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    #2
    This is what is usually referred to as the 'psp bounce'.

    There have been quite a few people with problems in the past, usually due to them not having the Actinic OnLoad function in their header.

    A search for 'psp bounce' should find a few threads that can explain it better than I can.

    Mike
    -----------------------------------------

    First Tackle - Fly Fishing and Game Angling

    -----------------------------------------

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      #3
      Thank you for your help

      I was missing some code from the body tag as follows;

      <body onload="<actinic:variable name="OnLoadScript" value="PreloadImages" />">

      something very simple in the end.

      Thanks
      Sarah

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