I have searched and searched for a solution but to no avail. Any help would be truly welcome.
Our shipping costs are based on value of order across three different zones; UK, EEC and ROW. This works fine for 99% of products. However we have now added Gift Vouchers to the site. I am trying to exclude these from our normal value based shipping calculations but to no avail. Since gift vouchers are literally a sheet of paper I wanted a standrd cost of £1.50 to cover poastge. I would even be willing to offer free postage if that was an option. Eg; At the moment a £5 gift voucher is getting a £3.50 shipping charge applied for the UK because shipping charge is based on value.
The user guide tells me that the 'Exclude From Shipping Band Calculation' option "has no effect if the calculation basis for shipping is set to 'Value'."
Is there a work around for this?
Using Business V8.5.1
Many thanks in advance
Simon Bridges
http://www.alexreade.net
Our shipping costs are based on value of order across three different zones; UK, EEC and ROW. This works fine for 99% of products. However we have now added Gift Vouchers to the site. I am trying to exclude these from our normal value based shipping calculations but to no avail. Since gift vouchers are literally a sheet of paper I wanted a standrd cost of £1.50 to cover poastge. I would even be willing to offer free postage if that was an option. Eg; At the moment a £5 gift voucher is getting a £3.50 shipping charge applied for the UK because shipping charge is based on value.
The user guide tells me that the 'Exclude From Shipping Band Calculation' option "has no effect if the calculation basis for shipping is set to 'Value'."
Is there a work around for this?
Using Business V8.5.1
Many thanks in advance
Simon Bridges
http://www.alexreade.net
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