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Fatal Error when Changing Shipping Costs

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    Fatal Error when Changing Shipping Costs

    Hi all,

    I've just started using Actinic 9 again after a few years, and have started setting up the site. However, when I change the values in the Zone shipping table, the entire program grinds to a halt and has to be forced closed. It pops up and error claiming the values in the table duplicate others in the 'index' and then just crashes.

    Anyone got a clue what I'm doing wrong? Should I uninstall and reinstall before I start putting ay more hours into it?
    www.stixnstring.com (knitting retail site)

    Any gentle critiques welcome - designed by a complete non-programmer and always willing to learn.

    #2
    Don't bother, it's a known bug.
    Only way round it is to create a new zone/class with the details you need and completely delete existing.
    Happens in v9 and v10 (I think I even reproduced it in v8 actually)
    Might be fixed in 10.0.3 but I don't know for certain.
    Tracey

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      #3
      Thank goodness for that! I thought I broke the whole program lol. I reckon I could actually do that

      Thaks for the reply, I shall delete and make a new one
      www.stixnstring.com (knitting retail site)

      Any gentle critiques welcome - designed by a complete non-programmer and always willing to learn.

      Comment


        #4
        Originally posted by OberonK
        I thought I broke the whole program lol. I reckon I could actually do that


        There are many members of THAT club! Welcome!
        Tracey

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          #5
          Originally posted by TraceyHand View Post
          Don't bother, it's a known bug.
          Only way round it is to create a new zone/class with the details you need and completely delete existing.
          Happens in v9 and v10 (I think I even reproduced it in v8 actually)
          Might be fixed in 10.0.3 but I don't know for certain.
          has not been fixed in 10.0.3 - just had exactly that
          Jane Thurnell-Read
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