I'd like to send product instructions as a download when the customer orders an item. I've worked out that I can do this by having the instructions as a separate product and using that as a component by it removes the shipping charge for the item. Any suggestions?
Announcement
Collapse
No announcement yet.
Physical item with downloadable component
Collapse
X
-
Have you set the product that is the download to have no shipping cost? You can tick the exclude tickbox on the details tab of it. That removes the shipping attached to that product as long as you do not have 'value' based shipping. It will not add to the shipping then.
If you have weight based shipping you can have 0kg as its weight.
There is also a global setting in business settings to exclude digital downloads from shipping costs.
Comment
Comment