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Shipping conundrum!!

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    Shipping conundrum!!

    Hi I have a shipping problem someone might have an answer to.

    We sell hand made cards and invitations. All our individual cards are free first class delivery with a special delivery option, I have done this by setting the first class delivery to category basis and special delivery to weight and given the cards a weight value.

    It works fine but I want to have a maximum UK delivery charge of £12. I know I can use by weight basis and set excess to highest value but then the cards are not free first class delivery. I have tried to give the cards a zero weight so they are free delivery but then so is special delivery!

    I have set the weight of the cards to 15kg and zero charge for this weight so they are free and then special delivery at £4.50 for 15kg this works for the individual cards, but not if anyone orders a large quantity of say invitations because they are charged free as well.

    So in a nutshell how can I either use categories or weight basis to give a specific product free delivery but also have a maximum delivery charge of £12 on any UK order?

    Thanks in advance for any help received.

    #2
    All by weight?

    How about if instead of doing shipping by category, you do them all shipping by weight. Put a weight in the product details. Set up a shipping table for Free Delivery, and set up a shipping table for Special Delivery. The customer then gets the options of free or special delivery to select in the Checkout. Wouldn't that work, or am I overlooking something?

    Sarah

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      #3
      Do away with categories, they're just complicating a simple setup. Have weights against each product, set weight tiers that set the free shipping on the free products and have a large limit in say 1000kg with £12 as the max charge and set the excess rule to just take the largest value in the table. As mentioned have a standard and a next day class for each service, you can set costs in each then.

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        #4
        Thanks I managed to work it out using weights as you both suggested. I gave the free items a weight of 0.01kg and started the shipping costs at the higher weight of 0.1kg with the excess at £12 and special delivery class starting at 0.01kg.

        Its easy once you get your head round it, now I cant understand why it seemed so complicated at first.

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