The other despatch express users will be using the standard file that we have already sent to you. I think that it is the changes that you have made to the standard file that are causing the problems you are having.
We have recieved the .dat file that you sent in and will use that to see what is going wrong next week.
We will rewrite the DE view to make it easier to modify, we didn't do this initially because Royal mail said that everyone would be moving over to DMO but it seems that isn't true as we still get lots of new DE users.
The other despatch express users will be using the standard file that we have already sent to you. I think that it is the changes that you have made to the standard file that are causing the problems you are having.
We have recieved the .dat file that you sent in and will use that to see what is going wrong next week.
We will rewrite the DE view to make it easier to modify, we didn't do this initially because Royal mail said that everyone would be moving over to DMO but it seems that isn't true as we still get lots of new DE users.
Regards,
Hi there Jan, thanks for your reply, as you know i have been trying to get this to work now for long time with no success.
If you remember i could never get the std file to work and as i have found out it is missing data which DE needs regardless of what service ID you set.
I was hoping someone would reply saying yes they use it and share a “working file” so i could try and get this working.
I know you are trying to help, but i really need to get this to work hence me starting this thread.
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