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MOTO order shipping defaults to default?

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  • MOTO order shipping defaults to default?

    Does anyone have any ideas why I Intermittently seem to have issues with MOTO orders going to the default charge as specified in the "If shipping band not defined"? It seems to happen with MOTO orders with varying weight & location that already have zones & class configured (all classes are set to being available in both on & offline).

    When this does happen the order shipping calculator drop down boxes are greyed out & if memory serves me correctly the weight is calculating at zero (don't have any zero weight products).

    Thanks. - Online Airbrush, Craft & Graphics equipment supplier

    Harder & Steenbeck Airbrushes
    Iwata Airbrushes
    Werther Sil-Air & Sparmax Airbrush Compressors
    Craft & Modelling Tools