Problem with accessing Printer Setup - Actinic V5

[Steve Marsden]

We are using Actinic Catalog, Version 5 (5.1.4.0.0.33).

We have two printers; one recently ran out of ink, so we changed the print setup (within Reports/Order processing/Outstanding invoices/Printer setup) to use our other printer.
But since we tried to change the printer setup back, although both printers work from other applications, we cannot get into 'printer setup' for 'Outstanding invoices'. The button depresses, but nothing happens. (We can still get into printer setup for other reports).
So we have to do re-prints to get round the problem.
Has anyone experienced similar problems, or got any ideas?

Thanks,

Steve M.

[Mike Hughes]

This might help:

http://community.actinic.com/showthread.php?t=1607

Mike

[Steve Marsden]

This might help:

http://community.actinic.com/showthread.php?t=1607

Mike

Thanks Mike,

I will try the regedit fix ASAP.

Regards,

Steve Marsden

[Steve Marsden]

Great Stuff! Deleting the printer variables in 'regedit' sorted out the problem.
So, thanks Mike for pointing me to the thread and thanks to Jan Strassen for the suggestion about using regedit.

Many thanks again,

Steve Marsden
Just Mackintosh.