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Completely lost: Uploading catalog the first time

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    Completely lost: Uploading catalog the first time

    Hi

    You all sound so calm and collected. I have been trying to upload a site put together through the Catalog software and I'm so lost that I don't know where I'm lost.

    I find the slight changes in terminology bewildering so please bear with me if I appear to have learning difficulties.

    So, basically all I've done is added a bit of structure, a bit of text and some images within the structure provided by the Catalog software. The site looked OK in the offline preview but we are so unsure of whether even that is right that we thought we would upload the site to see how it worked before spending weeks on loading up all of the products.

    We bought some hosting from a firm called Bulkregister.

    At various times I have clicked on to all of the various buttons under the web tab - generate scripts, generate website etc. but I presumed that the key one was the one that reads "configure website details".

    The very first question had me confused hostname/address - is it "our name" www.fincashop.com or, as seemed more was it something related to the Bulkrgister people so I sent the email to them given as an email template (like the one at the top of this forum section) and I got some answers. Despite several attempts all that happens is that somewhere along the line I get some sort of error message and the whole thing grinds to a halt.

    What I need is someone to guide me through the process.

    The wizard does take me to a point where it is asking for directories for the cgi-bin directory and webroot directory. At that point the folder structure has / and below that db, logs, StatsData and www. Within www there is a folder called actalog and another called cgi-bin but I have tried using any number of those folders as the answer to the "where are the cgi-bin and webroot without success."

    I have attached the email I got back from the hosting people.

    All I can hope is that one of you is bored enough to help me out - I am going bald with the headscratching.

    Thanks

    Thank you for contacting eNom regarding your question about our hosting accounts. Here are the answers to yoru questions:

    a) Do I have CGI script capabilities? (Yes/No)
    Yes.

    b) Do I have access to Perl 5.002 or higher at my site? (Yes/No)
    This I don't know for sure, but I will find out and get back to you.

    c) Do I have the ability to update my site using FTP? (Yes/No)
    Yes.

    d) Do I have the ability to POST data to my CGI scripts? (Yes/No)
    Yes.

    e) Do the http server host and ftp server host each see a different map
    of the directory structure? (The answer is usually "No" but please see
    note (i) below). (Yes/No)
    Yes. For Windows, the web server root is /www, and the ftp server root is /.
    For Linux, the web server root is httpdocs, and the ftp server root is /.

    f) Is the CGI script directory for my site shared with anyone else?
    (Please see note (ii) below). (Yes/No)
    No.

    1) [Configuration : CGI Script ID Number] 1
    Not normally changed (see note (ii) below)
    Doesn't apply.

    2) [Configuration : Mail (SMTP) Server]
    What is the full hostname or IP address of the SMTP mail server?
    (e.g. www.mysite.com)
    smtp.mysite.com (this will be a cname record to the randomly assigned mail server)

    3) [Configuration : CGI-BIN URL]
    What is the complete URL of the place where I must place CGI scripts for
    my site?
    (e.g. http://www.mycompany.com/cgi-bin)
    For Windows hosting, it'll be in the /cgi-bin subdir of the site pointer.
    For Linux, it'll be in /httpdocs/cgi-bin

    4) [Configuration : Path from CGI-BIN to catalog directory]
    The Catalog CGI script needs to know where my web site directory is.
    What is the path from the directory in which the cgi-bin executes to my
    web site directory?
    (e.g. ../catalog/, ..\mysite\)
    See above.

    5) [Configuration : Path to the Perl shell (For Unix servers only)]
    What is the absolute path of the perl interpreter?
    (e.g. /usr/bin/perl)
    /usr/bin/perl

    6) [Configuration : Perl extension]
    What extension should I use for my Perl scripts?
    (e.g. .pl, .cgi)
    .pl or .cgi

    7) [Installation : FTP Server Host]
    What is the full hostname or IP address of the FTP server that has
    access to the CGI script directory and my web pages?
    (e.g. www.mycompany.co.uk)
    For Windows hosting, it'll be: youraccountname.ehost-services##.com, where ## is a randomly assigned server.
    For Linux hosting, it'll be ehost-services200.com.


    8) [Installation : Username / Password]
    Will my standard login username and password work with this FTP
    server? If not, what username and password do I need to use?
    (e.g. Login: Joe, Password: qr001)
    For Windows, your hosting account name and password will be your ftp login/pw.
    For Linux, you'll use Plesk to define the ftp usernames and passwords.

    9) [Installation : Path to CGI-BIN]
    Once I am logged into the FTP session, what is the path to the CGI
    script directory? (e.g. cgi-bin, ..\cgi-bin, /www/server/cgi-bin, etc.)
    See question 4.

    10) [Installation : Path from FTP server to Catalog]
    What is the path from the cgi directory to the Catalog directory as seen
    by the FTP server (see note (i) below and leave blank if FTP sees things
    as CGI does
    I don't understand what you mean by "Catalog", but FTP will see things similarly to CGI .



    If this does not answer all of your questions please reply to me and I will do everything possible to further assist.
    Thank you very much for choosing eNom as your Registrar.

    #2
    PM me your network settings and I will take a look for you.

    Comment


      #3
      Well, unless I'm being even more stupid than I feel at the moment I don't appear to have any private messaging facility.

      Mind you it was interesting realising that I could export the network settings. They don't look like any of the others that I've looked at in the forum. Very stripped down.

      Any reason for not just pasting them into this thread?

      Comment


        #4
        Any reason for not just pasting them into this thread
        No just remove your passwords

        Comment


          #5
          I really appreciate this.

          HTTPPROXYMODE 0
          HTTPPROXYADDRESS
          HTTPPROXYPORT 80
          HTTPPROXYUSER
          HTTPPROXYPASSWORD
          FTPPROXYMODE 0
          FTPPROXYADDRESS
          FTPPROXYPORT 21
          FTPPROXYUSER
          FTPPROXYPASSWORD
          SCRIPTID 1
          SCRIPTEXT .pl
          SMTPHOST fincashop.com
          WEBSITEURL www.fincashop.com
          IGNOREPASSIVEERRORS true
          USERELATIVECGIURLS true
          PATHTOPERL /usr/bin/perl
          USEENHANCEFTP true
          FTPCLIENTTIMEOUT 15000
          FTPRETRYDELAY 3000
          FTPSILENT false
          FTPMAXRETRIES 3
          FTPCONNECTTIMEOUT 25000
          SMTPAUTHREQUIRED true
          SMTPUSERNAME XXXXXX
          SMTPPASSWORD XXXXXX
          CATALOGURL http://www.fincashop.com/actalog/
          CGIBINURL http://www.fincashop.com/cgi.bin/
          PATHFROMCGITOCATALOG ../acatalog/
          CODEBASE ./
          FTPHOST www.fincashop.com
          FTPUSERNAME XXXXXXXXX
          FTPPASSWORD XXXXXXXX
          PATHTOCGIBIN /www/Stats/cgi-bin/
          USEPASSIVEFTP false
          FTPPATHFROMCGITOCATALOG ../acatalog/

          Comment


            #6
            You're missing an 'a' in acatalog:

            CATALOGURL http://www.fincashop.com/actalog/

            also try adding smtp. to

            SMTPHOST fincashop.com

            i.e. smtp.fincashop.com

            Mike

            PS. This also looks wrong:

            PATHTOCGIBIN /www/Stats/cgi-bin/

            try /cgi-bin/ or /httpdocs/cgi-bin/
            -----------------------------------------

            First Tackle - Fly Fishing and Game Angling

            -----------------------------------------

            Comment


              #7
              A miracle. I've actually managed to sort of upload the thing but it's only sort of working.

              Because everyone else seemed to have the cgi-bin in the same sort of place I went into the hosting panel of our account and created a directory called cgi-bin and that was the thing that made the difference.

              However when I click on any of the images that are supposed to lead to another page I get a message that says CGI Script error "The specified CGI application misbehaved by not returning a complete set of HTTP headers".

              Can you tell me how I sort that out?

              Comment


                #8
                Sounds like the site has only partly loaded - do a site refresh and see if that fixes it.

                Comment

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