Hi All,
I've had a pretty thorough look through previous posts, and can't seem to find a solution for my issue.
Basically, my email settings keep failing to be accepted with the following message:
"Actinic Mail Test completed successfully
server: passed
connection: passed
sockets: passed
communications: failed
authorisation: failed
message:
The computer you specified as your mail server is not a valid mail (SMTP) server. Check the computer name or address and try again. If it fails again, then it is possible, you were locked out by a firewall program, or you don't have network connection to this server".
Normal settings and write permissions are OK.
I've taken the following steps:
- Switched from wireless to hard wire broadband connection, as this was found to be messing up my settings
- Rang easyspace and they provided me with an alternative ISP address for the smtp server (10.1.1.200),and it actually went through OK and I received a confirmation email to my Outlook.
I tried it again a little later just to be sure, and it failed!
- Rang Easyspace again, they did a test with me on the phone, and said everything was fine their end.
- I have tried various derivatives such as "smtp" "localhost" "smtp@iomartmail.com". I've even tried putting in my mobile number with no luck - only kidding!
- Turned my Windows firewall off
- I've tried both checking and unchecking the username and password, no luck.
Seems like I've reached a stalemate - would dearly appreciate some help.
Many thanks,
KT.
I've had a pretty thorough look through previous posts, and can't seem to find a solution for my issue.
Basically, my email settings keep failing to be accepted with the following message:
"Actinic Mail Test completed successfully
server: passed
connection: passed
sockets: passed
communications: failed
authorisation: failed
message:
The computer you specified as your mail server is not a valid mail (SMTP) server. Check the computer name or address and try again. If it fails again, then it is possible, you were locked out by a firewall program, or you don't have network connection to this server".
Normal settings and write permissions are OK.
I've taken the following steps:
- Switched from wireless to hard wire broadband connection, as this was found to be messing up my settings
- Rang easyspace and they provided me with an alternative ISP address for the smtp server (10.1.1.200),and it actually went through OK and I received a confirmation email to my Outlook.
I tried it again a little later just to be sure, and it failed!
- Rang Easyspace again, they did a test with me on the phone, and said everything was fine their end.
- I have tried various derivatives such as "smtp" "localhost" "smtp@iomartmail.com". I've even tried putting in my mobile number with no luck - only kidding!
- Turned my Windows firewall off
- I've tried both checking and unchecking the username and password, no luck.
Seems like I've reached a stalemate - would dearly appreciate some help.
Many thanks,
KT.
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