Date on the certificate is invalid or expired

[Darren B]

Also the ssl that is issued to your server is for site5.com not yours

[Rich Brady]

If I go to:

https://www.euroschools.co.uk/index.html

You are welcomed with a warning stating that:

This Certificate is only valid for *.site5.com

Does that make any sense to you?

[Rich Brady]

LOL. Darren you beat me...

[Darren B]

with a big stick if you carry on

[football]

It is ticked

I have never altered this setting as my provider did it all for me

With regards to *.site.com
I noticed that but have no idea what that means as when you click on the twarte certificate and all is ok and relates to the correct company

none of the details in the network setup have been altered in the last several months

is there any reason why this is not working now

[football]

Also we are using ssl as customer need to fill in personal data before purchasing anything

[Rich Brady]

With regards to *.site.com
I noticed that but have no idea what that means as when you click on the twarte certificate and all is ok and relates to the correct company

I can find nothing to suggest that the certificate relates to euroschools at all.

If you proceed to:

https://www.euroschools.co.uk/

and ignore the security warnings you eventually get taken through to the index page, which is just a default cpanel.net apache holding page.

Despite all of this I went through the checkout procedure and was never taken to secure pages whilst entering any address details and I was then offered PayPal as the payment method.

[Darren B]

Also you site is not using SSL - the bounce when you checkout does not use SSL, as i said take the tick out and upload.

Why do you need SSL for customer details? (tell me your not collecting credit card details)

[Darren B]

It is ticked

I have never altered this setting as my provider did it all for me

Your provider?

[Rich Brady]

Also you site is not using SSL - the bounce when you checkout does not use SSL, as i said take the tick out and upload.

Why do you need SSL for customer details? (tell me your not collecting credit card details)

Not from what I could see. PayPal only...

[Darren B]

and ignore the security warnings you eventually get taken through to the index page, which is just a default cpanel.net apache holding page.

This means that the ssl cert is issued to the server, not you. If you require your own SSL then you need your own IP address, if you wish to use the servers ip address (shared server) then this would be the shared ssl and you network settings need to be completely different. Does your host supply a shared ssl?

[Darren B]

Not from what I could see. PayPal only...

So we dont need SSL - "UNTICK THE BOX AND UPLOAD"

[football]

No not collecting credit card details

Provider - sorry the compnay who installed the software and produced the website initailly for me

What happens to the customer details they put in i.e name, address and postcode, phone etc as we have the option to deliver the items to them - if I take the ssl off will they be secure for them to leave on the website ?

[Darren B]

Please listen to me

SSL is not on - you site is not using SSL

take the tick out of the box, get your site working, then speak to your host about your ssl certificate. You dont have one

[football]

Just unticked the box

and had the following message come up

An FTP error occurred. Error: The password was not allowed

All I did was untick the box and apply