Uploading Site - V9

[auztin100]

Thanks, I referenced the thread originally, but it seems it wasn't read completely.

The upload worked until the end, and then failed on the merge, and the add to cart scripts don't work on the site (any of the scripts in fact)

I have replied to support but have not received a reply for 7 1/2 hours now.

[Jan]

So when you go to Web -> Network Setup and the Advanced Network Settings dialogue box appears, you don't have an SSL tab next to the Standard tab?Sounds as if your installation has gone very badly wrong indeed. Support has to be your next port of call I reckon.

You will only see the SSL tab in network settings if you have you ticked the SSL options in business settings / payments and progress.

The values you have been seeing in diagnostics with old site details will be leftovers from an old installation, nothing to worry about it you can't see them in the app.

Have you tried running the option on the help / troubleshooting menu to purge and refresh the website?

Regards,

[auztin100]

Thanks.

I don't seem to have a purge and refresh option ?

[animal dreams]

Go to Help> Troubleshooting. Then Web Site Purge & Refresh is a bottom of menu.

[Jan]

It's a button at the bottom of the help / troubleshooting dialog.

[auztin100]

Greyed out

[Duncan Rounding]

Are you in test mode?

[Darren B]

i believe if you have never made a full upload then you dont have the option to purge and refresh

[auztin100]

I can't make a full upload because it just gets a merge error at the end ...

[auztin100]

Ok, for those of you who are interested (unlike support) here is the solution.

(upgrade from V7 - V9)

Remove everthing from your ftp acatalog folder, and cgi-bin folder. (I ended up removing the folders also, and re-creating them, making sure the folders are set to the correct write access)

In your site/yoursitename folder remove all of the following files (I put them in a backup folder, in case all went wrong)

all .cat files
all .fil files
all files that have a **0001 (cgi ID number) .pm
all files that have a **0001 (cgi ID number) .pl

Run web | network setup --> Wizard

Tick both boxes, and follow the prompts through.

On the last page regarding email setup, remove all smtp settings and tick boxes so you can get the wizard to finish. (these can be added manually later)

now do a network test --> everything is fine then ...
now do a web --> refresh website

Woohoo.

Thanks to everyone here with suggestions, no thanks to support on this. Unless I couldn't find it, this maybe a good set of instructions for the KB ?

Cheers, I can actually test my website now, and start seeing the benefits of V9

[auztin100]

Also my purge and refresh button is now available ...